Technical Business Analyst

7 days ago


Roswell, Georgia, United States City Of Roswell Full time
Job Summary

The City of Roswell is seeking a highly skilled IT Business Analyst to bridge the gap between technical and business aspects of our organization. As a key member of our centralized Information Technology Division, you will collaborate with stakeholders to translate business requirements into technical solutions, ensuring the successful delivery of IT projects and initiatives.

Key Responsibilities
  • Requirements Gathering: Collaborate with stakeholders to elicit, analyze, and document business requirements through interviews, workshops, and surveys.
  • Analysis and Documentation: Analyze business processes and systems, documenting requirements, functional specifications, and user stories with clear acceptance criteria.
  • Solution Design: Work with technical teams to translate business needs into technical solutions, assisting in the design of software systems and interfaces.
  • Project Management Support: Help project managers define scope, objectives, and timelines and prioritize deliverables.
  • Testing and Quality Assurance: Develop and execute test plans, ensuring the quality of deliverables through system and user acceptance testing.
  • Change Management: Facilitate communication between stakeholders and technical teams, manage change requests, and address issues related to scope, schedule, and budget.
  • Training and Support: Create training materials and conduct end-user sessions, providing ongoing support and troubleshooting.
  • Continuous Improvement: Stay updated on industry trends and best practices, identifying process optimization and innovation opportunities.
Requirements
  • Education and Experience: Bachelor's degree in computer science or equivalent experience, with five (5) years of experience as a Business Analyst or similar role in a corporate or municipal government setting.
  • Licenses or Certifications: Certified Business Analyst Professional (CBAP) is optional.
  • Knowledge, Skills, and Abilities: Proficiency in understanding and applying city or departmental policies, practices, and procedures essential for effective job performance, strong analytical abilities to translate intricate business requirements into technical specifications, expertise in business process modeling, utilizing requirement elicitation techniques, and proficiency in documentation tools.


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