Customer Service Representative

5 days ago


Roswell, Georgia, United States Cliff Wilcox - State Farm Agent Full time
Job Overview

Are you a results-driven professional who excels at building strong relationships with clients? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we may have the perfect opportunity for you

Key Responsibilities
  • Client Acquisition and Retention: Identify and pursue new business opportunities, while maintaining and growing existing client relationships.
  • Product and Service Expertise: Develop in-depth knowledge of insurance products and services, and effectively communicate their value to clients.
  • Business Development: Collaborate with the agency team to develop and implement strategies that drive business growth and revenue.
  • Communication and Relationship Building: Foster strong relationships with clients, colleagues, and partners through exceptional communication and interpersonal skills.
What We Offer
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for advancement and professional growth.
  • Benefits and Perks: Enjoy a simple IRA, paid time off, flexible hours, and abundant opportunities for career development.
  • Collaborative Environment: Work in a dynamic team environment with a collaborative and supportive culture.
Requirements
  • Business Acumen: Possess a genuine interest in marketing products and services that align with client needs and preferences.
  • Communication and Interpersonal Skills: Demonstrate exceptional communication skills across all channels, with a keen eye for detail and a people-centric mindset.
  • Problem-Solving and Adaptability: Proactively address customer inquiries and resolve issues in a timely and effective manner.
  • Technical Proficiency: Possess proficiency in learning and navigating computer functions efficiently.
  • Language Skills: Bilingual Spanish preferred.


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