Customer Experience Coordinator

5 days ago


Cincinnati, Ohio, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience: Create a positive and engaging experience for all customers, ensuring prompt and courteous service.
  • Team Leadership: Lead and motivate a team of Associates, providing guidance and support to ensure excellent customer service and store operations.
  • Store Operations: Maintain a clean and organized store environment, ensuring that all areas are well-stocked and visually appealing.
  • Training and Development: Provide training and coaching to Associates on customer service, sales techniques, and store operations.
  • Communication: Communicate effectively with management and Associates, providing updates on store operations and addressing any concerns or issues.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Experience: 1 year of retail experience and 6 months of leadership experience.
  • Skills: Strong communication and organizational skills, with the ability to multitask and respond to changing situations.
Benefits

We offer a competitive compensation package, including a starting pay range of $14.00 to $14.50 per hour. Additionally, we provide a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.



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