Security Ambassador

4 weeks ago


Boston, Massachusetts, United States Dana-Farber Cancer Institute Full time

Job Summary

Dana-Farber Cancer Institute is seeking a highly skilled and compassionate Security Ambassador to join our team. As a Security Ambassador, you will provide exceptional customer service to patients, visitors, and staff, ensuring a positive experience at our institution.

Key Responsibilities

  • Provide assistance, direction, and concierge services to patients and visitors.
  • Interact with patients, visitors, and staff in a professional manner, providing a high level of customer service.
  • Create and maintain a positive image as the initial point of contact for patients, visitors, and staff.
  • Communicate specific requests accurately to other departments, such as transportation and patient relations.
  • Provide a security presence, including conflict resolution and access control.
  • Report and keep current on security issues and concerns.
  • Support Security field services during emergencies and other events as needed.

Requirements

  • CPR/AED/First Aid certification (training provided by department).
  • Multi-language skills a plus.

About Dana-Farber Cancer Institute

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.


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