Airport Lounge Ambassador

3 weeks ago


Boston, Massachusetts, United States Hyde Park Hospitality Full time
Job Overview

As a key member of our team, you will provide exceptional service to our guests in a premium airport lounge setting. Your primary responsibility will be to ensure a seamless and memorable experience for our valued customers.

Key Responsibilities:

  • Welcoming guests and providing personalized service
  • Assisting with lounge tours and answering questions
  • Managing guest discrepancies and resolving issues
  • Providing information on lounge facilities and services
  • Ensuring a safe and secure environment for guests

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of hospitality industry standards
  • Ability to maintain a professional demeanor under pressure
  • Basic knowledge of alcoholic beverages and food offerings

Benefits:

  • Medical insurance
  • Disability insurance
  • Vacation and PTO
  • 401K plan with company matching
  • Employee assistance program
  • Employee discounts on nationally recognized products and services

About Us:

Hyde Park Hospitality is a dynamic and fast-growing company that values diversity and welcomes applicants from all backgrounds. We are committed to providing exceptional service to our guests and creating a positive work environment for our team members.



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