Security Ambassador
2 months ago
This position is fully onsite Saturday-Sunday from 6:30am-3pm and is eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, the incumbent provides assistance, direction, concierge, and other guest services to patients and visitors. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as the initial point of contact for patients, visitors, and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world-renowned clinicians, innovative researchers, and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS, and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. Communicates specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc.). Maintains assigned post area in a clean and orderly fashion. Provides a security presence, which includes conflict resolution, access control, and requesting services. Enforces rules and regulations (smoking, etc.) as required. Reports and keeps current on security issues and concerns. Provides support to Security field services during fires, mass casualty events, HAZMAT occurrences, medical emergencies, and other emergency events as needed. Provides other assistance to Security field staff as directed. Performs additional duties as assigned. High School Diploma or GED required. One year of customer service experience; two years of customer service experience within the healthcare or hotel setting preferred. Must submit to and pass an initial and annual criminal background check. Must obtain and maintain certification in CPR/AED/First Aid (training provided by department). Excellent communication skills, friendly and outgoing with a commitment to service. Multi-language skills a plus. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries, and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. #J-18808-Ljbffr
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Security Ambassador
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryDana-Farber Cancer Institute is seeking a highly skilled and compassionate Security Ambassador to join our team. As a Security Ambassador, you will provide exceptional customer service to patients, visitors, and staff, ensuring a positive experience at our institution.Key ResponsibilitiesProvide assistance, direction, and concierge services to...
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Security Ambassador
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryThis role provides assistance, direction, and concierge services to patients and visitors at Dana-Farber Cancer Institute. The Security Ambassador will interact with patients, visitors, and staff in a professional manner, creating a positive image as the initial point of contact.Key ResponsibilitiesWelcome and acknowledge visitors, patients, and...
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Security Ambassador
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryThis role provides assistance, direction, and concierge services to patients and visitors at Dana-Farber Cancer Institute. Under the general direction of the Security Supervisor, the incumbent will interact with patients, visitors, and staff in a professional manner, providing a high level of customer service.Key ResponsibilitiesWelcomes and...
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Guest Experience Ambassador
4 weeks ago
Boston, Massachusetts, United States WNDR Museum Full timeAbout the RoleWNDR Museum Boston is seeking a skilled Ambassador to join our team. As an Ambassador, you will play a vital role in shaping the guest experience, providing exceptional customer service, and creating a welcoming atmosphere for visitors.The ideal candidate will have previous experience in museums, hotels, restaurants, or other guest-facing...
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Security Ambassador
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryThis role provides assistance, direction, and concierge services to patients and visitors at Dana-Farber Cancer Institute. The incumbent will work under the general direction of the Security Supervisor to ensure a positive image as the initial point of contact for patients, visitors, and staff.Key ResponsibilitiesProvides a high level of customer...
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Security Liaison
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryWe are seeking a highly skilled Security Ambassador to join our team at Dana-Farber Cancer Institute. As a Security Ambassador, you will provide exceptional customer service to patients, visitors, and staff, ensuring a positive and welcoming experience for all.Key ResponsibilitiesProvide high-level customer service by interacting with patients,...
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Hospital Ambassador
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeJob Summary:The Massachusetts General Hospital(MGH) is seeking a skilled and compassionate Hospital Ambassador to provide exceptional guest services to patients and visitors. As a key member of our team, you will be responsible for creating a positive image of the hospital and ensuring a smooth experience for our guests.Key Responsibilities:Provide...
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Workplace Experience Ambassador
4 weeks ago
Boston, Massachusetts, United States JLL Full timeJob Description:At JLL, we are seeking a highly skilled and customer-focused Workplace Experience Ambassador to serve as the primary point of contact for client employees and visitors. The ideal candidate will be responsible for managing inquiries, troubleshooting issues, and collecting feedback related to workplace services, with the ultimate goal of...
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Customer Service Ambassador
4 weeks ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeJob SummaryWe are seeking a skilled Customer Service Ambassador to join our team at Beacon Hill Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities Greet guests upon arrival and ensure a seamless check-in process Provide...
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Ambassador - Guest Experience Specialist
6 months ago
Boston, United States wndr museum Full timeAbout WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...
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Seasonal Fragrance
3 months ago
Boston, United States Richemont Full timeAt Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
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Ambassador - Guest Experience Specialist
6 months ago
Boston, United States wndr museum Full timeAbout WNDRWNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and technology....
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Security Receptionist
1 week ago
Boston, United States Fidelity Investments Full timeJob Description:As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your primary focus will be to deliver exceptional customer service while collaborating with a team of dedicated security professionals.This role is pivotal in creating a memorable and...
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Security Ambassador
2 months ago
Boston, United States Dana-Farber Cancer Institute Full timeThis position is fully onsite Saturday-Sunday from 6:30am-3pm and is eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, the incumbent provides assistance, direction, concierge, and other guest services to patients and visitors. Provides a high level of customer service by interacting with patients, visitors,...
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Security Ambassador
3 weeks ago
Boston, United States Dana-Farber Cancer Institute Full time**This position is fully onsite Saturday-Sunday from 6:30am-3pm and is eligible for our Weekend Shift Differential.** Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and...
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Security Ambassador
1 month ago
Boston, United States Dana-Farber Cancer Institute Full timeThis position is fully onsite Monday-Thursday from 6:30am-5pm. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive,...
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Security Ambassador
4 weeks ago
Boston, United States Dana-Farber Cancer Institute Full time**This position is fully onsite Monday-Thursday from 6:30am-5pm.** Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive,...
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Security Ambassador
4 weeks ago
Boston, United States Dana-Farber Cancer Institute Full timeThis position is fully onsite Monday-Friday from 6:30am-3:00pm.Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive,...
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boston, United States Fidelity TalentSource LLC Full timeJob Description:As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your primary focus will be to deliver exceptional customer service while collaborating with a team of dedicated security professionals. This role is pivotal in creating a memorable and...
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Airport Lounge Ambassador
4 weeks ago
Boston, Massachusetts, United States Hyde Park Hospitality Full timeJob OverviewAs a key member of our team, you will provide exceptional service to our guests in a premium airport lounge setting. Your primary responsibility will be to ensure a seamless and memorable experience for our valued customers.Key Responsibilities:Welcoming guests and providing personalized serviceAssisting with lounge tours and answering...
