Field Service Specialist

2 days ago


Louisville, Kentucky, United States Toshiba America Business Solutions Full time
Job Summary

We are seeking a skilled Field Service Specialist to join our team at Toshiba America Business Solutions. The successful candidate will provide on-site technical support and maintenance for office equipment, ensuring seamless operations and customer satisfaction.

Key Responsibilities
  • Provide printer and copier maintenance, service, and repairs to customers
  • Deliver product training efficiently and effectively
  • Diagnose equipment issues and carry out installations and upgrades
  • Make modifications, remove old units, and retrofit existing hardware
  • Complete field calls according to priority while practicing effective time management
  • Continuously enhance technical skills for field assignments
  • Rebuild components at the shop
Requirements
  • High School Diploma or GED
  • 3+ years of experience in technical repair and service of copier/office equipment or repair, installation, and training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment
  • Intermediate computer skills and good electro-mechanical skills
  • Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
  • A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business


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