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Employee Benefits Account Manager

2 months ago


Houston, Texas, United States USI Insurance Services Full time
Job Summary

We are seeking a highly skilled Employee Benefits Account Manager to join our team at USI Insurance Services. As a key member of our team, you will be responsible for managing employee benefits insurance accounts and services, providing proactive support to clients, and acting as the primary contact between clients and insurance carriers.

Key Responsibilities
  • Manage a book of business comprised of fully insured clients, with some self-insured clients.
  • Provide personalized support to assigned clients, including preparation of materials for client meetings.
  • Act as the primary contact between clients and insurance carriers, ensuring seamless communication and issue resolution.
  • Develop and implement programs recommended by technical resources, such as wellness, communications, and strategies.
  • Market and place new benefit products, analyzing and comparing carrier quotes and coverage offerings.
  • Make recommendations to clients, developing alternative strategies and cost reduction opportunities.
  • Champion client cross-selling initiatives, developing customer accounts and conducting on-site meetings.
  • Coordinate and manage client meetings, both virtually and in person, and develop employee communications for renewal changes and benefit updates.
Requirements
  • 2-4 years of experience in the employee benefits industry or related marketplace.
  • Prior customer service experience is preferred.
  • Must hold or be willing to earn a life and disability insurance license.
  • Comfortable with internet-based programs and Microsoft Office products.
  • Ability to set priorities and manage deadlines, working in a fast-paced team environment.
  • Keep informed about industry information, technology, and trends.
Why USI?

USI is a leading insurance brokerage and consulting firm, with over $2.5 billion in revenue and 10,000 associates across 200+ offices nationwide. We offer a dynamic personal and professional development culture, investing in our associates and celebrating their growth and success through our employee reward and recognition programs.

We are committed to providing a full-suite of competitive benefits for our growing population and its diverse needs, including health, welfare, and financial benefits, as well as a generous paid time off policy and paid family leave benefit.