Employee Benefits Account Manager
17 hours ago
At USI, we are seeking an experienced Employee Benefits Account Manager to join our team. As a key member of our benefits team, you will be responsible for managing employee benefits insurance accounts and services as the primary contact between clients and insurance carriers.
Key Responsibilities:- Manage a book of business comprised of fully insured clients, with the potential to include self-insured clients.
- Provide proactive, personalized support to assigned clients, acting as the primary contact between clients and insurance carriers.
- Prepare materials needed for client meetings, educating, advising, and aiding clients on compliance topics, including ERISA, COBRA, FMLA, 5500s, and Health Care Reform.
- Set up new group insurance contracts for existing clients or new clients.
- Manage the renewal process, including the preparation of contractual changes.
- Implement and manage programs recommended by technical resources, such as wellness, communications, strategies, and pharmacy.
- May be responsible for marketing and placing new benefit products.
- Prepare client applications for review.
- Determine the most appropriate carriers.
- Analyze and compare carrier quotes and coverage offerings.
- Make recommendations to clients.
- Develop alternative strategies, plan modeling, and cost reduction opportunities.
- Champion client cross-selling initiatives and develop customer accounts.
- Conduct on-site meetings to communicate or administer benefit plans.
- Coordinate, manage, and attend client meetings, both virtually and in person.
- Develop employee communications for renewal changes, enrollment procedures, benefit changes, and clarifications.
- Provide resolution support and oversight for client issues, such as contract clarifications and billing.
- 2-4 years of experience in the employee benefits industry or a related marketplace, with a college degree preferred.
- Prior customer service experience is preferred.
- Must hold or be willing to earn a life and disability insurance license.
- Comfortable with internet-based programs and Microsoft Office products.
- Ability to set priorities and manage deadlines.
- Ability to work in a fast-paced, team environment with minimal instruction.
- Ability to keep informed about industry information, technology, and trends.
- Ability to carry out complex tasks with many concrete and abstract variables.
USI is one of the largest insurance brokerage and consulting firms in the world, with over $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide. We offer a wide range of benefits, including medical, wellness, dental, and vision, as well as a generous paid time off policy and paid family leave benefit. We are committed to providing a full-suite of competitive benefits for our growing population and its diverse needs.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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