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Customer Engagement Specialist

2 months ago

Richmond, Virginia, United States YMCA of Greater Richmond Full time
Position Overview

The YMCA of Greater Richmond is on the lookout for dedicated and friendly part-time Customer Engagement Specialists who thrive in a dynamic setting. This role is essential in delivering exceptional service to both current and prospective members. The starting pay for this part-time position is $12 per hour, and we seek individuals who are available during evenings and weekends.

Key Responsibilities

  • Answering phone inquiries and addressing member questions.
  • Welcoming members and visitors with a warm and friendly demeanor.
  • Processing membership applications and renewals efficiently.
  • Assisting with program registrations and providing information about available services.

Qualifications

Ideal candidates will possess:

  • Outstanding customer service abilities.
  • Proficient computer skills.
  • The capability to manage multiple tasks in a busy environment.
  • A high school diploma or GED.
  • Must be at least 18 years of age.

About Us

The YMCA of Greater Richmond is committed to fostering a workplace that reflects a variety of socio-economic, racial, ethnic, religious, and national backgrounds. We prioritize the growth and development of our staff and believe that a diverse and inclusive environment is vital to our mission of serving the community. Our organization is driven by core values of caring, honesty, respect, and responsibility.

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