Front Desk Representative
5 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Centric Congress Avenue Austin. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling guest registration, and communicating hotel services and information.
Key Responsibilities:
- Process guest registration and check-in/check-out procedures
- Communicate hotel services and information to guests
- Handle guest inquiries and resolve issues in a timely and professional manner
- Process forms of payment and maintain accurate financial records
- Work collaboratively with other hotel departments to ensure seamless guest experience
Requirements:
- High school diploma or equivalent required
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work a varied schedule, including evenings, overnight, weekends, and holidays
About Hyatt:
Hyatt is a global hospitality company that offers a unique and personalized experience to our guests. We are committed to providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, while also enjoying a range of benefits and perks.
Why Join Our Team:
- Opportunity to work in a global hospitality company with a rich history and culture
- Chance to develop your skills and career in a dynamic and fast-paced environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
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