HVAC/R Service Manager

7 days ago


Clackamas, Oregon, United States CoolSys Full time
Job Description

Overview:

CoolSys, a leading indoor environment solutions company, is seeking an experienced HVAC/R Service Manager to join our team. With over 150 years of experience and a strong presence in Southern California, we offer a comprehensive range of services, including HVAC and refrigeration installations, remodels, service and maintenance, and energy solutions.

Why Choose CoolSys:

  • Competitive Compensation: $95,000 - $125,000 Annually
  • Comprehensive Benefits Package: Medical, Dental, Vision, and Prescription coverage, Paid Vacation and Holidays, 401(K) match, Life insurance, AD&D, and Long-term Disability
  • Professional Growth Opportunities: Tuition Reimbursement, Opportunities for Advancement, and a Collaborative Work Environment
  • Employee Perks: Employee Discounts on Vehicles, Hotels, Theme Parks, Select Cell Phone Bills, and more
  • Pet Insurance and Legal Plan: Additional Benefits for our Valued Employees

Responsibilities:

  • Manage Service Profit and Loss (P/L) for assigned branches
  • Forecast manpower requirements
  • Prioritize customer calls and advise dispatch accordingly
  • Ensure customer requirements are met and calls are completed on a timely basis
  • Approve work orders and ensure customer rules are accurately adhered to
  • Review dashboards and financial reports and take appropriate action
  • Oversee the procurement of parts and supplies
  • Maintain communication with customers and ensure their expectations are met
  • Resolve issues or problems that impact customer satisfaction
  • Manage and maintain fleet, parts, and materials inventory, and resolve discrepancies or problems in a timely manner
  • Develop and maintain long-term relationships with customers and subcontractors

Qualifications:

  • 10+ years of experience in refrigeration/HVAC service, commercial construction, or a related industry, with previous managerial experience
  • Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility
  • Proficiency in understanding and managing P&L
  • Demonstrated business acumen
  • Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask
  • Ability to solve problems and apply good judgment
  • Excellent verbal/nonverbal and written communication and presentation skills
  • Communicate company direction, set expectations, and hold team accountable for results
  • Provide leadership, build a collaborative team, and reward accomplishments of the team
  • Interview, select, hire, and oversee onboarding of supervisors, team leads, and technicians
  • Ensure technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume
  • Manage performance and provide training, coaching, and performance feedback to supervisors, team leads, and technicians
  • Use metrics to drive accountability and performance
  • Ensure compliance of Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc.
  • Ensure use of PPE and the application of safe behavior, including driving, by all employees
  • Ensure customer service and quality of work meet customer requirements and Source standards


  • Clackamas, Oregon, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleCoolSys - Refrigeration and HVAC Systems is seeking a highly skilled and experienced HVAC/R Installation Supervisor to lead our installation teams in delivering exceptional service to our customers. As a key member of our team, you will be responsible for overseeing the installation of refrigeration and HVAC systems in commercial settings,...


  • Clackamas, Oregon, United States CoolSys Full time

    About the RoleCoolSys is a leading provider of indoor environment solutions, and we're seeking an experienced HVAC/R Service Manager to join our team. As a key member of our management team, you will be responsible for overseeing the service operations of our branches, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesManage the...


  • Clackamas, Oregon, United States CoolSys Full time

    About the RoleCoolSys is a leading provider of indoor environment solutions, and we're seeking an experienced HVAC/R Service Manager to join our team. As a key member of our operations team, you will be responsible for managing the service portfolio for assigned branches, forecasting manpower requirements, and ensuring customer satisfaction.Key...


  • Clackamas, Oregon, United States i4 Search Group Healthcare Full time

    Job OverviewPOSITION TYPE: Registered Nurse (RN)SPECIALTY UNIT: Associate Manager of Surgical ServicesSHIFT: DaysJOB TYPE: Full-Time PermanentPosition Summary:The Associate Manager of Surgical Services is responsible for leading the perioperative team, ensuring safe patient care while effectively overseeing departmental operations.Key...


  • Clackamas, Oregon, United States i4 Search Group Healthcare Full time

    Job OverviewPOSITION TYPE: Registered Nurse (RN)SPECIALTY UNIT: Associate Manager of Surgical ServicesSHIFT: DaysJOB TYPE: Full-Time PermanentPosition Summary:The Associate Manager of Surgical Services is responsible for guiding the perioperative team, emphasizing safe patient care while efficiently overseeing operational activities.Key...


  • Clackamas, Oregon, United States i4 Search Group Healthcare Full time

    Job OverviewPOSITION TYPE: Registered Nurse (RN)SPECIALTY UNIT: Associate Manager of Surgical ServicesSHIFT: DaysJOB TYPE: Full-Time PermanentPosition Summary:The Associate Manager of Surgical Services is responsible for guiding the perioperative team, emphasizing safe patient care while efficiently overseeing operational activities.Key...


  • Clackamas, Oregon, United States Warn Industries Full time

    Job SummaryWarn Industries is seeking a skilled Maintenance Mechanic to join our Facilities and Maintenance team. As a key member of our team, you will be responsible for performing routine repair, modification, and preventive maintenance tasks on our building, facilities, equipment, fixtures, and systems.Key ResponsibilitiesPerform routine maintenance tasks...


  • Clackamas, Oregon, United States Healthcare Staffing Plus Full time

    Important Information: Rotating weekend on-call responsibilities are required. Employment Status: Regular Employee Travel Requirements: Occasional travel, approximately 5% of the time. Position Level: Managerial role with direct reports. Position Overview: The Surgical Services Manager oversees the daily operations of designated units within the Surgical...


  • Clackamas, Oregon, United States Kaiser Permanente Full time

    Job SummaryUnder the general supervision of the Maintenance Manager, Chief Engineer, or their designee, the Facilities Maintenance Engineer provides continuous mechanical and electrical support service and repairs necessary to effectively maintain the safe operation of Kaiser Permanente facilities. The incumbent resolves and documents all trouble calls...


  • Clackamas, Oregon, United States ARS-Rescue Rooter Full time

    Job OverviewCompany BackgroundARS-Rescue Rooter is a leading plumbing service provider with over 70 locations across the nation, dedicated to delivering outstanding service to our residential clientele.Position SummaryWe are in search of a motivated Residential Plumbing Sales Consultant to enhance our thriving team.Receive company-generated sales leadsNo...


  • Clackamas, Oregon, United States Kaiser Permanente Full time

    About the RoleThe Surgical Services Manager is a key member of the Kaiser Permanente team, responsible for overseeing the daily operations of designated units within the division of Surgical Services. This role requires a strong clinical background, leadership skills, and the ability to manage multiple priorities.Key ResponsibilitiesClinical Practice:...


  • Clackamas, Oregon, United States ARS-Rescue Rooter Full time

    Job OverviewCompany IntroductionARS-Rescue Rooter is a leading plumbing service provider with a vast network of locations across the nation. We pride ourselves on delivering outstanding service to our residential clientele, ensuring satisfaction and reliability.Position SummaryWe are seeking a dedicated Residential Plumbing Sales Consultant to enhance our...


  • Clackamas, Oregon, United States Quirch Foods Full time

    Job Summary:Quirch Foods is seeking a highly skilled and detail-oriented Operations Coordinator to join our team. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our financial services department.Key Responsibilities:Invoice Processing: Match customer bills with carrier bills, validate and reconcile vendor...


  • Clackamas, Oregon, United States ARS-Rescue Rooter Full time

    Job OverviewCompany BackgroundARS-Rescue Rooter is a leading provider in the plumbing industry, boasting over 70 locations across the nation. We pride ourselves on delivering outstanding service to our residential clientele, ensuring satisfaction with every interaction.Position SummaryWe are seeking a dedicated Residential Plumbing Sales Consultant to...


  • Clackamas, Oregon, United States LifeStance Health Full time

    At LifeStance Health, we are dedicated to addressing the mental health needs of individuals, families, and communities. Our commitment is unwavering, and we achieve this through our exceptional team in mental healthcare. We appreciate your interest in exploring a career with us. As a rapidly expanding mental health practice group, this is an ideal moment to...


  • Clackamas, Oregon, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our operations team, you will provide exceptional customer service to both internal and external customers, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide high-level customer service through...


  • Clackamas, Oregon, United States LifeStance Health Full time

    At LifeStance Health, we are dedicated to addressing the mental health needs of individuals, families, and communities. Our commitment is unwavering, and we achieve this through our exceptional team in mental healthcare. We appreciate your interest in exploring a career with us. As a rapidly expanding mental health practice group, this is an excellent...


  • Clackamas, Oregon, United States LifeStance Health Full time

    At LifeStance Health, we are dedicated to addressing the mental health needs of individuals, families, and communities. Our commitment is unwavering, and we achieve this through a team of exceptional professionals in mental healthcare. We appreciate your interest in a career with us. As a rapidly expanding mental health practice group, this is an ideal...


  • Clackamas, Oregon, United States VCA Animal Hospitals Full time

    VCA Animal Hospitals is in search of a committed and detail-oriented Surgical Services Coordinator to enhance our team.This position plays a vital role in ensuring the seamless operation of our surgical and anesthesia units. The perfect candidate will demonstrate outstanding organizational capabilities, effective communication skills, and a deep commitment...


  • Clackamas, Oregon, United States ConglomerateIT LLC Full time

    Job OverviewPosition: Associate Nurse Manager, Surgical Services/Operating RoomLocation: Clackamas, OR, USEmployment Type: Full-time, PermanentKey ResponsibilitiesOperational Support: Assist the Manager in supervising daily operations within surgical services, including the Operating Room, Surgical Procedure Unit, Post Anesthesia Care Unit, and...