Maintenance Operations Manager

13 hours ago


Frederick, Maryland, United States KETTLER Full time
About the Role

We are seeking a highly skilled and experienced Maintenance Manager to join our team at KETTLER. As a key member of our community management team, you will be responsible for overseeing all physical operations and maintenance needs of our apartment community.

Key Responsibilities
  • Oversee and participate in all maintenance projects, including capital improvements, to ensure the community remains in excellent condition.
  • Coordinate and perform repairs to property grounds, apartments, and building exteriors, ensuring a high level of quality and customer satisfaction.
  • Manage maintenance budgets and administrative tasks, ensuring efficient use of resources.
  • Direct all property/ground upkeep, preventive care, and maintenance service efforts, maintaining accurate records of services performed.
  • Coordinate contracted services, monitor vendor performance, and ensure compliance with Kettler guidelines.
  • Solicit and analyze bids, assess work completed, and track invoices for timely payment.
  • Conduct monthly and quarterly safety meetings, monitoring direct reports' adherence to Kettler safety guidelines.
  • Ensure peak efficiency operation levels for all property components, reinforcing monthly staffing schedules for 24/7 emergency coverage.
  • Contribute to ongoing staff recruitment efforts and skill-building/learning initiatives, overseeing the maintenance team and completing related maintenance duties.
  • Inspect the community continuously, recording and correcting deficiencies, and ordering necessary supplies and parts within budgetary guidelines.
  • Manage make-ready timelines per regional guidelines, minimizing downtime and monitoring maintenance personnel overtime.
  • Strive to perform maintenance duties in the most cost-effective manner, maintaining a service-oriented environment with a professional appearance and attitude.
  • Coordinate daily meetings with the property manager to provide updates on maintenance projects.
Requirements
  • 4+ years of maintenance experience
  • 2+ years of supervisory experience
  • Universal EPA/CFC Certification required
  • Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, VFDs, boilers/chillers, cooling towers, VAV boxes, reading blueprints, and HVAC systems.
  • Valid driver's license and must live within 30 minutes of the property.
  • Responsibility for taking calls for after-hours emergency maintenance, including nights and weekends on a rotational basis.
  • Personal/reliable transportation to respond to on-call emergencies as they occur.
  • Ability to use a computer and excellent English communication skills, both verbal and written.
  • Ability to walk the grounds and apartments, ascend stairs, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.


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