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Facilities Operations Manager

2 months ago

Frederick, Maryland, United States Guitar Center Stores, Inc. Full time
About the Role

We are seeking a highly skilled Facilities Manager to join our team at Music & Arts, a leading music and arts retailer. As a Facilities Manager, you will be responsible for ensuring the safe, secure, and environmentally sound operations and maintenance of our store facilities.

Key Responsibilities
  • Manage contractors, suppliers, and other third parties to coordinate the successful completion of store repair and maintenance issues.
  • Effective facilities management, including vendor and contractor negotiations, to ensure timely and cost-effective solutions.
  • Responsible for maintaining budgets for categories, including repairs and maintenance, HVAC, trash, and capital expenditure projects.
  • Monitor monthly facilities expenses and open to spend for the month-end reporting and reconciliation of variances.
  • Continually analyze data points to drive out costs or increase the quality of the maintenance process.
  • Responsible for developing local vendors for individual districts where possible.
  • Assist in the timely execution of capital projects in assigned territory and special projects/initiatives.
  • Maintain our Service Channel internet database for historical tracking of repairs and maintenance purchase orders, vendor contacts, landlord correspondence, auditing, and processing invoices for payment.
  • Work cross-functionally with Legal, Real Estate, Construction, Loss Prevention, Operations/Sales, Visual Merchandising, and A/P departments.
  • Schedule and coordinate project work with on-site managers, ensuring thorough communication.
  • Follow up with store teams to ensure quality of work performed by vendors/landlords.
  • Serve as direct contact for Managers, District Managers, RVPs, and Landlords for any facilities management-related issues for assigned store locations.
  • Ensure accuracy of all facilities management records, including maintenance repairs/replacements in facilities management software and landlord documentation for store maintenance and legal files.
About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.

We believe in putting our customers first, engaging with respect and integrity, and fulfilling our mission with passion. With over 225 retail stores and 200 educational representatives, Music & Arts is a leading music and arts retailer in the United States.

Requirements
  • Bachelor's Degree in Facilities Management or 4 years of relevant work experience.
  • 5-7 years of relevant work experience in Retail Store Facilities Management.
  • 2+ years of project management experience, specifically on projects at a multi-retail store facility.
  • 1+ years of experience managing building repairs and maintenance/modification projects, with a proven record of success.
  • 1+ years of experience working within a defined budget.
  • Intermediate ability to read and interpret building plans, specifications, building leases, etc.
  • Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
  • Intermediate understanding of HVAC equipment and the repairs required to maintain HVAC equipment.

Preferences: Certificate in Facilities Management.