Medical Office Coordinator
1 month ago
This role is an Evergreen position, with rotating needs within a 15-mile radius of the posted location. The Front Office Coordinator will be responsible for greeting patients and clinic visitors, directing them to the appropriate location, and providing general information about the office.
Key Responsibilities:- Answering phones efficiently and with proper etiquette, welcoming patients and directing calls to the appropriate person/department.
- Scheduling new patients, collecting insurance information, and preparing file labels.
- Verifying medical insurance for all appointments and walk-in patients.
- Maintaining inventory of new patient forms and office supplies required for front desk activities.
- Monitoring patient wait time and ensuring physicians' on-time schedule.
- Providing patients with necessary documentation for quick referrals using preferred networks.
- Ensuring patients leave with all necessary forms and paperwork.
- Scheduling follow-up appointments and confirming next-day appointments.
- Respecting patient privacy and dignity at all times.
- High school diploma or equivalent.
- Minimum 1 year of experience in a medical office setting.
- Minimum 1 year of experience in a customer service industry.
- Data entry and typing experience.
- Bilingual in English/Spanish is preferred.
- Knowledge of basic medical terminology is preferred.
This position offers a comprehensive benefits package, including Health, Vision, Dental, and Life insurances, as well as PTO Accrual and Holidays.
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Medical Office Coordinator
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