Front Desk Operations Manager

4 days ago


Harbor Springs, United States The Highlands at Harbor Springs Full time

At The Highlands at Harbor Springs, we're seeking a highly motivated and experienced Front Desk Operations Manager to join our team. This exciting opportunity will see you leading the front desk operations and ensuring that all guests receive exceptional service.

The ideal candidate will have previous supervisory experience in a fast-paced hospitality environment, with excellent communication and problem-solving skills. A strong understanding of hotel operations and procedures is essential, as well as the ability to work effectively in a team environment.

As Front Desk Operations Manager, you will be responsible for monitoring team member performance, overseeing check-in and checkout processes, and providing proactive solutions to guest issues. You will also train and develop team members to ensure they meet expectations and provide excellent guest service.

We offer a competitive salary of $55,000 per year, plus benefits including a free Golf Pass and Ski Pass for both you and your family. Additionally, you'll enjoy 40% off at various Boyne Restaurants, discounts on lodging for friends and family, and more.



  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job SummaryThe Highlands at Harbor Springs is seeking an exceptional Front Desk Assistant Manager to join our team. This role is responsible for assisting the Front Desk Manager in maintaining and improving front desk operations, ensuring all team members provide excellent guest service, and maximizing room revenue and occupancy.Estimated Salary: $45,000 -...


  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands Front Desk Assistant Manager assists The Highlands Front Desk Manager in maintaining and improving Front Desk operations and fulfills the manager role when the manager is absent. They will be ensuring all Team Members are attentive, friendly, and efficient by providing all guests with quality service throughout their stay while...


  • Altamonte Springs, Florida, United States Roach Family Wellness PLLC Full time

    Job DescriptionAt Roach Family Wellness PLLC, we are seeking an experienced Front Desk Operations Manager to join our team in Altamonte Springs. This is a full-time opportunity for an energetic and outgoing individual to manage our front desk operations, assist patients, and provide exceptional customer service.The ideal candidate will have excellent...


  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job OverviewThe Highlands at Harbor Springs seeks a skilled Front Desk Supervisor to oversee front office activities and ensure exceptional guest experiences. This full-time role comes with benefits, including health insurance, PTO, and flexible scheduling.Responsibilities:Monitor team members' performances and adherence to resort standards.Oversee check-in...

  • Front Desk Manager

    4 days ago


    Hot Springs, Virginia, United States Omni Hotels Full time

    Job DescriptionThe Front Desk Supervisor is responsible for ensuring a seamless and memorable guest experience at The Omni Homestead.Key Responsibilities:Familiarize yourself with all check-in and check-out policies and procedures to provide accurate information to guests.Train new associates on front desk operations, including technical equipment and hotel...


  • Steamboat Springs, Colorado, United States Resort Group Full time

    Job OverviewWe are seeking a skilled Front Desk Operations Manager to join our team at Resort Group. As a key member of our hospitality services division, you will play a vital role in ensuring seamless guest experiences and maintaining the highest standards of customer satisfaction.


  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Front Desk AgentThe Highlands at Harbor Springs is seeking a Front Desk Agent to provide exceptional guest service and support our team.Salary: $25,000 - $35,000 per year, depending on experienceAbout The HighlandsThe Highlands at Harbor Springs is a premier resort destination offering world-class amenities and services. As a Front Desk Agent, you will be...


  • Shingle Springs, California, United States Quality Inn & Suites Full time

    About Us:Quality Inn & Suites is a leading provider of hospitality services, dedicated to delivering exceptional guest experiences and exceeding customer expectations. Our team of professionals is committed to creating memorable moments for our guests, and we're looking for like-minded individuals to join our ranks.What We Offer:* Competitive salary range:...


  • Hot Springs, Virginia, United States Omni Hotels Full time

    OverviewThe Omni Homestead is a four-season resort located in the Allegheny Mountains of Virginia, offering guests an opportunity to enjoy Southern hospitality at its best. As a Front Office Supervisor, you will be part of a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company...


  • Colorado Springs, Colorado, United States Town of Mountain Village Full time

    The Town of Mountain Village is seeking a skilled Administrative Assistant to join our team. This role will provide critical administrative support to the Housing Department, ensuring seamless day-to-day operations. You will be responsible for managing the front desk, handling phone calls, and delivering exceptional customer service to our visitors, vendors,...

  • Front Desk Agent

    3 months ago


    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...

  • Front Desk Manager

    6 days ago


    Altamonte Springs, Florida, United States Roach Family Wellness PLLC Full time

    Job DescriptionAs a Front Desk Manager - Altamonte Springs, you will be responsible for leading our front desk operations and ensuring seamless communication with patients and staff.You will schedule appointments, collect payments, complete documentation, and maintain accurate records. Proficiency in Microsoft Office and ability to learn new software quickly...


  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Company OverviewThe Highlands at Harbor Springs is a premier resort destination that offers an unparalleled guest experience. We are seeking a skilled Front Desk Agent to join our team and provide exceptional hospitality to our guests.


  • Harbor Springs, United States Sugarloaf Mountain Corporation Full time

    Overview The Highlands is looking for new Evening Front Desk Agents to join our team As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality...


  • Colorado Springs, Colorado, United States Extended Stay Full time

    **About the Role**The Front Desk Associate Manager is a critical position at Extended Stay, where you will play a vital role in ensuring the smooth operation of our front desk area. As a key contact point for our guests, you will provide exceptional service and support to ensure their stay is comfortable and enjoyable.Main Responsibilities:Manage guest...


  • Colorado Springs, Colorado, United States Calloway & Associates Full time

    Overview: Calloway & Associates is seeking a highly skilled Front Desk Clerk to join our team at Schriever AFB, CO. As a key member of our team, you will provide exceptional customer service and support to our clients.Job Description:We are looking for a detail-oriented and organized individual who can effectively manage our front desk operations. The ideal...


  • Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Evening Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality...

  • Supervisor Front Desk

    3 weeks ago


    Palm Springs, United States Hilton Grand Vacations Full time

    Job Description HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay!* What will I be doing? As a Front Desk Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: * Supervise and support the Front Office daily...

  • Front Desk Agent

    2 weeks ago


    Rock Springs, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Studio 6 Rock Springs [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...


  • Shingle Springs, California, United States Quality Inn & Suites Full time

    Job Description: Front Desk RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. This role involves providing exceptional service to our guests, responding to their needs, and ensuring a smooth check-in process.About Quality Inn & Suites:We pride ourselves on delivering exceptional...