Front Desk Manager

3 days ago


Hot Springs, Virginia, United States Omni Hotels Full time
Job Description

The Front Desk Supervisor is responsible for ensuring a seamless and memorable guest experience at The Omni Homestead.

Key Responsibilities:
  • Familiarize yourself with all check-in and check-out policies and procedures to provide accurate information to guests.
  • Train new associates on front desk operations, including technical equipment and hotel facilities.
  • Assist with shift checklist management and run the desk in the absence of the assistant manager.
  • Utilize Opera, Resort Suite, and Synergy operating systems to effectively control room inventory and distribute information to staff.

Salary:$45,000 - $55,000 per year



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