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Client Relationship Specialist

2 months ago

Atlanta, Georgia, United States Aztec Full time
Key Responsibilities
Upon completion of the program, you will be expected to:

Exhibit proficiency in conducting client meetings, presenting Aztec's offerings, posing qualifying inquiries, following up, and nurturing client relationships.

Demonstrate the ability to identify and qualify potential opportunities, ensure proper internal routing, negotiate contracts, and secure new business.

Effectively lead meetings to review pricing dashboards and reports, providing actionable recommendations to enhance win rates or reassess strategies with clients where success has been limited.

Enhance revenue and foster relationships with the current client portfolio.

Generate new leads through proactive outreach, networking, referrals, and utilizing company-provided tools.

Respond to pricing inquiries and provide accurate quotes.
Maintain clear communication with clients, shippers, and receivers regarding any changes in pick-up/delivery schedules and potential service disruptions.
Surpass established benchmarks for prospecting calls, presentations, proposals, and closures for both yourself and the broader team.

Implement and track strategies and tactical objectives to optimize sales and profitability, ensuring that sales goals are consistently met and exceeded.

Required Skills and Attributes
Strong interpersonal skills to establish, maintain, and enhance client relationships.
Exceptional attention to detail.
Proficient in technical tools (Excel, Word, PowerPoint, etc.).
Driven and goal-oriented.
Demonstrates initiative and thrives in a collaborative environment.
Excellent written and verbal communication abilities.
Capable of managing high-pressure situations and meeting deadlines effectively.
Ability to plan and execute responsibilities with minimal supervision.
Physical Requirements
This role necessitates the ability to utilize vision, adjust focus, and work on standard computer equipment.
May involve prolonged periods of sitting or standing and the use of typical office machinery.
Presence at the designated work location is required.
Some travel within the assigned sales territory may be necessary.
Education and Experience
A Bachelor's degree in Business Administration or four years of relevant experience.
A minimum of two years in sales or logistics is essential.

Certifications and Licenses
Professional certifications may be necessary in specific areas.
Completion of the PI assessment is mandatory for consideration.

Why Choose Aztec?
At Aztec, we prioritize providing our employees with outstanding benefits in a supportive work environment.

We offer:
- Competitive Incentive Programs
- Generous Paid Time Off, equating to 17 days annually for personal or sick leave
- Comprehensive Medical, Dental, and Vision coverage
- Tuition Reimbursement for job-related education
- Employee Referral Bonuses
- Recognition and Rewards Programs
- Paid Volunteer Time to support meaningful causes
- Employee Discounts
- Wellness Incentives up to $100 annually for completing challenges, alongside reduced contribution rates
- Opportunities to earn substantial commissions based on sales performance
Join a leader in logistics and advance your career in the right direction.

Disclaimer:

The above statements are intended to outline the general nature and level of work performed by individuals in this position.

They are not exhaustive of all responsibilities, duties, and skills required of personnel classified in this role.

All personnel may be required to perform duties outside of their normal responsibilities as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We maintain a drug-free workplace and conduct pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Education Required:
High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities