Head of Catering Services

1 week ago


Kansas City, Missouri, United States Compass Group Careers Full time
Job Overview

As the Catering Operations Director, you will oversee the in-house catering services, ensuring the seamless execution of all catering functions. Your role will involve managing daily operations, coordinating with both the catering sales and culinary teams, and supervising the maintenance and inventory of catering equipment.

Key Responsibilities
  • Deliver exceptional catering services that surpass guest expectations.
  • Effectively present catering offerings to clients, ensuring profitability and satisfaction.
  • Maintain clear communication with clients to understand their needs and ensure compliance with service expectations.
  • Possess in-depth knowledge of food and beverage offerings specific to the location.
  • Proactively engage with clients to finalize their food and beverage selections prior to events.
  • Demonstrate meticulous attention to detail in all aspects of service.
  • Hold team members accountable for delivering outstanding guest service.
  • Ensure that show quality standards are consistently upheld.
  • Foster strong relationships with clients, guests, subcontractors, and team members.
  • Regularly gather feedback from clients and guests to enhance operations.
  • Support and communicate company initiatives effectively.
  • Address and assist with any guest service issues that arise.
  • Implement menus, promotions, and programs as directed by the Director of Operations.
  • Utilize relevant systems for purchasing, point-of-sale, and reporting accurately.
  • Achieve daily sales and budgetary goals.
  • Adhere to safety and sanitation practices.
  • Enforce responsible alcohol service policies.
  • Complete required reports and ensure timely billing for client services.
  • Utilize performance management tools to guide and support team members.
  • Encourage a collaborative work environment to maximize productivity and morale.
  • Conduct regular meetings to maintain open communication with team members.
  • Recruit, train, and develop team members in line with company guidelines.
  • Exhibit a positive attitude towards team collaboration.
Qualifications
  • Minimum of 5 years experience in catering management or a related field.
  • Demonstrated success in event management and client satisfaction.
  • High proficiency in computer applications.
  • Passion for hospitality, food, and retail sectors.
  • Excellent interpersonal and stakeholder management abilities.

Flexibility to work varied hours, including evenings, weekends, and holidays as required.

Compass Group Careers is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, including those with a criminal history, in accordance with applicable laws.

We value our team members and offer a range of benefits, including medical, dental, vision, life insurance, retirement plans, and flexible time off.



  • Kansas City, Missouri, United States Compass Group, North America Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager of Catering to join our team at Compass Group, North America. As a key member of our operations team, you will be responsible for overseeing the daily operations of our catering facilities, managing a team of professionals, and ensuring that our clients receive exceptional service...

  • Head Chef

    2 weeks ago


    Kansas City, Missouri, United States Aramark Full time

    Job OverviewAramark is actively seeking a Head Chef to oversee culinary operations at a prominent venue. The Head Chef will be the primary culinary leader responsible for managing all kitchen activities at the location.Key Responsibilities+ Mentor and guide kitchen staff.+ Coordinate and supervise all culinary functions.+ Forecast food needs and manage...

  • Catering Supervisor

    2 weeks ago


    Kansas City, Missouri, United States Compass Group, PLC Full time

    Position Overview:As a Catering Supervisor, you will lead the team within the Catering Department, ensuring exceptional food service during events. You will work in close collaboration with the Catering Director to fulfill event specifications and maintain high standards of service.Key Responsibilities:Oversee and guide catering staff membersManage food...


  • Kansas City, Missouri, United States Hallmark Full time

    About the Role:We are seeking a highly skilled and experienced Food Service Specialist to join our team at Hallmark. As a key member of our corporate foodservices operation, you will be responsible for delivering exceptional catering experiences and maintaining the highest standards of food safety and quality.Key Responsibilities:Deliver and execute catering...


  • Kansas City, Missouri, United States Hallmark Full time

    About the Role:We are seeking a highly skilled and experienced Food Service Specialist to join our team at Hallmark. As a key member of our corporate foodservices operation, you will be responsible for delivering exceptional catering experiences and maintaining the highest standards of food safety and quality.Key Responsibilities:Deliver and execute catering...

  • Catering Supervisor

    2 weeks ago


    Kansas City, Missouri, United States Compass Group, North America Full time

    Location: Rockhurst UniversityPosition Overview: We are seeking a full-time Catering Supervisor to join our dynamic team.Schedule: Full-time hours with varying shifts, including evenings and weekends.Requirements: Previous experience in catering and supervisory roles is essential.Benefits: Enjoy complimentary meals during shifts, convenient access to public...

  • Catering Supervisor

    2 weeks ago


    Kansas City, Missouri, United States Compass Group Poland Sp. z o.o. Full time

    Position Overview: We are seeking a dedicated and experienced Catering Supervisor to join our team. This role is essential in overseeing the Catering Department's operations and ensuring exceptional service at all events.Key Responsibilities: - Supervise and lead the Catering Department staff. - Assist in evaluating employee performance and providing...


  • Kansas City, Missouri, United States Compass Group, North America Full time

    Job Summary**Supervise and Coordinate Catering Operations**We are seeking a skilled Catering Operations Manager to oversee the daily operations of our catering department. As a key member of our team, you will be responsible for ensuring the smooth execution of catering events, managing staff, and maintaining high-quality food and service standards.Key...


  • Kansas City, Missouri, United States Compass Group USA Full time

    About the RoleWe are seeking a highly skilled and experienced Catering Operations Manager to join our team at Compass Group USA. As a key member of our hospitality services team, you will be responsible for overseeing the daily operations of our catering facilities, managing catering functions, and ensuring exceptional guest experiences.Key...


  • Kansas City, Missouri, United States Compass Group Careers Full time

    Job OverviewAs the Catering General Manager, you will oversee the management of in-house catering services, ensuring that all operations run smoothly and efficiently. Your role will involve coordinating with the culinary and sales teams to deliver exceptional catering experiences that exceed client expectations.Key ResponsibilitiesLead all catering...


  • Kansas City, Missouri, United States Compass Group USA Full time

    Job Summary:As a Catering Operations Manager with Compass Group USA, you will play a critical role in ensuring the success of our catering operations at the Starlight Theatre. This position requires a high level of organization, attention to detail, and excellent communication skills.Key Responsibilities:Determine workload requirements from catering orders...


  • Kansas City, Missouri, United States Compass Group Careers Full time

    Job OverviewAs the Catering Operations Director, you will oversee the management of in-house catering services, ensuring the seamless execution of all catering operations. Your role will involve coordinating with both the culinary and sales teams to deliver exceptional service and maintain high standards of quality.Key ResponsibilitiesEnsure all catering...

  • Catering Supervisor

    2 weeks ago


    Kansas City, Missouri, United States Compass Group USA Full time

    Location: Rockhurst UniversityWe are currently seeking dedicated individuals for full-time CATERING SUPERVISOR roles.Schedule: Full-time hours with varying days, including evenings and weekends; specific details will be discussed during the interview.Experience Required: Previous experience in catering or supervisory roles is essential.Benefits: Enjoy...


  • Kansas City, Missouri, United States Compass Group USA Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Catering Manager to join our team at Compass Group USA. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our catering facilities, managing event activities, and ensuring exceptional guest experiences.Key ResponsibilitiesDevelop and...


  • Kansas City, Missouri, United States Compass Group, North America Full time

    Position OverviewWe are currently seeking a dedicated Catering Assistant to provide essential support within our Catering Department. This role is crucial in ensuring smooth operations and exceptional service delivery.Location: American Century Main Street, Kansas City, MOWork Schedule: Full-time, Monday to Friday, with varying hours.Key...


  • Kansas City, Missouri, United States Compass Group Careers Full time

    Job OverviewPosition Title: Catering SupervisorCompensation Range: $19.00 to $25.00About Us: At Compass Group, we believe in the power of diversity and inclusion to drive our success. Join us and embark on a rewarding career path.Job Summary: The Catering Supervisor plays a pivotal role in overseeing and managing the daily operations of food and beverage...


  • Kansas City, Missouri, United States Panera Full time

    About PaneraOur Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads and sandwiches, resulting in a grease and alcohol-free environment for our team members.Our CultureWe...


  • Kansas City, Missouri, United States Panera Full time

    About PaneraOur cafes are upscale, friendly environments that feature freshly baked breads and pastries. We serve made-to-order soups, salads, and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads, and sandwiches, resulting in a grease and alcohol-free environment for our team members.Our CultureWe...

  • Catering Supervisor

    2 weeks ago


    Kansas City, Missouri, United States Compass Group USA Full time

    Position Title:Catering Supervisor - Starlight TheatreCompensation:$21.00 per hourOverview:Join our dynamic team at Compass Group USA, where we prioritize diversity and inclusion in our workplace. We are looking for a dedicated individual who is eager to learn and grow in a supportive environment. Enjoy competitive pay and unique benefits such as early...


  • Kansas City, Missouri, United States Compass Group Careers Full time

    Job OverviewPosition Title: Catering Sales Administrative AssistantCompensation Range: $20.00 to $25.00Application Process: We offer a straightforward application process.About Us: At Compass Group, we value diversity of thought and inclusion, which are essential to our success. We invite you to explore a career with us.Are you seeking a role that offers...