Mortgage Loan Consultant

2 weeks ago


Salt Lake, Utah, United States Churchill Mortgage Full time

About Our Company

At Churchill Mortgage, we have been committed to upholding the highest standards of integrity since our inception in 1992. Our philosophy revolves around prioritizing the best interests of our clients, even if it means not proceeding with a loan. We believe that treating individuals with respect and honesty fosters enduring relationships. Our organization is proud to adhere to sound financial principles, as endorsed by the Dave Ramsey Show.

Role Overview

The Home Loan Specialist will be responsible for managing incoming inquiries from Spanish-speaking clients. This position involves evaluating, qualifying, and processing loan applications, ensuring that approvals or denials are made within the established investor guidelines, and facilitating the distribution of loan funds.

Key Responsibilities:

Generate and sell loan packages to clients, which includes meeting and advising customers at their residences and workplaces. Participate in marketing, promotional, and business development initiatives to support sales efforts, including outreach to real estate agents, brokers, financial advisors, and other potential referral sources. Educate applicants about the loan application process. Present applicants with options tailored to their mortgage loan requirements. Advise clients regarding their credit needs. Collect comprehensive loan applications along with all necessary documentation for processing. Pre-qualify prospective loan applicants by assessing their financial backgrounds. Follow up on loan processing by acquiring additional information from applicants as needed. Maintain clear communication between lenders and borrowers. Clearly communicate rates to borrowers both verbally and in writing prior to settlement. Understand and uphold the corporation's policies and procedures to ensure effective service to all customers. Address any customer issues promptly and tactfully. Review customer complaints and recommend corrective actions to management. Perform other related duties as assigned.

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