Loan Consultant
6 days ago
About Us
Churchill Mortgage is a leading mortgage lender that has been providing exceptional service to our customers since 1992. Our core value is to treat our customers with the highest level of integrity, which means we always put their needs first, even if it means we won't close their loan. We believe that building lasting relationships with our customers is key to our success, and we're proud to be a part of the Dave Ramsey Show's network of trusted lenders.
Job Summary
We're seeking a highly motivated and experienced Home Loan Specialist to join our team. As a Home Loan Specialist, you will be responsible for originating and processing loan applications, coordinating the approval or disapproval of loan applications, and facilitating the disbursement of loan funds. You will work closely with our customers to understand their mortgage needs and provide them with personalized solutions.
Responsibilities:
- Originate and make sales of loan packages to customers, including meeting and counseling with customers to understand their mortgage needs.
- Engage in marketing and business development activities to support sales, including building relationships with real estate agents, financial advisors, and other potential referral sources.
- Provide customers with information regarding the loan application process and available options for their mortgage needs.
- Counsel customers on their credit needs and provide them with personalized solutions.
- Obtain complete loan applications, including all supporting documentation, and pre-qualify potential loan applicants by analyzing their financial background.
- Follow up on processing the loan by obtaining additional information from applicants as needed and maintaining communication with the lender and borrower.
- Establish rates with borrowers verbally and in writing prior to settlement and understand and support the corporation's policies and procedures.
- Resolve customer complaints in an expeditious and tactful manner and review and report complaints received from customers to management.
- Perform other duties as assigned.
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