Hotel Front Desk Representative

2 weeks ago


Norwalk, Connecticut, United States Madison Resorts Full time
Hotel Front Desk Agent

LaKota Oaks is a premier hotel destination for weddings and private events, offering a unique and memorable experience for our guests. We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team.

Key Responsibilities:
  • Provide exceptional guest service, ensuring a positive experience for all visitors.
  • Manage guest interactions, including check-ins, check-outs, and room assignments.
  • Maintain accurate records of guest reservations, room assignments, and other relevant information.
  • Collaborate with the housekeeping department to ensure seamless room status updates.
  • Process guest transactions, including payments and refunds.
  • Address guest complaints and concerns in a professional and courteous manner.
  • Perform other related duties as assigned by management.
Requirements:
  • High school diploma or equivalent preferred.
  • Experience with Opera Cloud systems highly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of local events and surrounding areas.
  • Ability to maintain confidentiality and handle sensitive information.

LaKota Oaks is an Equal Opportunity Employer and is committed to providing a work environment that is free from discrimination and harassment. We welcome applications from diverse candidates and encourage both prospective and current employees to discuss potential accommodations with the employer.



  • Norwalk, Connecticut, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Norwalk. As a key member of our hotel staff, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.Key...


  • Norwalk, Connecticut, United States Madison Resorts Full time

    Job Title: Hotel Front Desk AgentLaKota Oaks is seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable stay for our guests.Key Responsibilities:Manage guest interactions and resolve any...


  • Norwalk, Connecticut, United States Madison Resorts Full time

    Hotel Front Desk Agent Job DescriptionLocated in a beautiful residential neighborhood, LaKota Oaks is a premier destination for weddings and private events. We are seeking a skilled Hotel Front Desk Agent to join our team.Key Responsibilities:Provide exceptional guest service and ensure a positive experience for all guests.Manage room assignments,...


  • Norwalk, Connecticut, United States Shaner Hotel Group Full time

    Hotel Guest Services Coordinator **Job Summary** We are seeking a highly skilled and customer-focused Hotel Guest Services Coordinator to join our team at the Residence Inn Norwalk. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining...


  • Norwalk, Connecticut, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Provide warm and welcoming...


  • Norwalk, Connecticut, United States Madison Resorts Full time

    Job SummaryMadison Resorts is seeking a highly skilled and customer-focused Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesGuest Service: Provide warm and welcoming service to all guests, ensuring...


  • Norwalk, Connecticut, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience during their stay.As a Front Desk Agent, you will be the first point of contact for...


  • Norwalk, Connecticut, United States Marriott Hotels & Resorts Full time

    Delivering Exceptional Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to creating unforgettable moments for our guests. As a Front Desk Agent, you'll play a vital role in ensuring a smooth and memorable stay for our guests. Your initiative and enthusiasm will guide our guests through their entire experience, from check-in to check-out.Key...


  • Norwalk, Connecticut, United States Shaner Hotel Group Full time

    Job Summary: We are seeking a highly skilled and multilingual Front Desk Receptionist to join our team at Shaner Hotel Group. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, handling guest complaints, and ensuring guest satisfaction.Key Responsibilities:Be available to work a flexible...


  • Norwalk, Connecticut, United States Courtyard by Marriott Full time

    Front Desk Agent Role at Courtyard by MarriottWe are seeking a skilled and friendly Front Desk Agent to join our team at Courtyard by Marriott. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Greet guests warmly and provide...


  • Norwalk, Connecticut, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Courtyard Norwalk. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable stay.Key ResponsibilitiesProcess guest arrivals and departures,...


  • Norwalk, Connecticut, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience during their stay.Key ResponsibilitiesProcess guest arrivals and departures, ensuring...

  • Front Desk Agent Lead

    4 weeks ago


    Norwalk, Connecticut, United States free-classifieds-usa Full time

    Job Title: Front Desk Agent LeadJoin a dynamic team at Marriott International as a Front Desk Agent Lead. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.Responsibilities:Assist guests...

  • Front Desk Ambassador

    2 weeks ago


    Norwalk, Connecticut, United States Illume Fertility Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Illume Fertility. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, ensuring a warm and welcoming experience for all who visit our offices.Key...


  • Norwalk, Connecticut, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Courtyard Norwalk. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Your role will involve processing...

  • Lead Front Desk Agent

    1 month ago


    Norwalk, Connecticut, United States free-classifieds-usa Full time

    Lead Front Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Lead Front Desk Agent to join our team at the Courtyard Norwalk. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Responsibilities:Assist staff with...


  • Norwalk, Connecticut, United States Performance Optimal Health Full time

    About Performance Optimal HealthWe are a total health and wellness organization dedicated to helping people live better lives. Our team of highly trained professionals is committed to providing exceptional care and enhancing the client experience.Job SummaryWe are seeking a passionate, client service-oriented individual to join our team as a Front Desk...


  • Norwalk, Connecticut, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Shaner Hotel Group. The successful candidate will be responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise standards.Key ResponsibilitiesAssist the General...


  • Norwalk, Connecticut, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Shaner Hotel Group. The successful candidate will be responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise standards.Key ResponsibilitiesAssist the General...


  • Norwalk, Connecticut, United States Family and Children s Agency Inc Full time

    Job Title: Bilingual Front Desk Office CoordinatorFamily and Children's Agency Inc is seeking a highly skilled and bilingual Front Desk Office Coordinator to join our Human Resources and Administrative Services team. This is a full-time in-person position responsible for providing exceptional customer service and administrative support to our clients,...