Regional Portfolio Manager
4 weeks ago
As a Regional Portfolio Manager at Sunquest Properties, you will be responsible for the overall fiscal accountability, marketing development, and personnel and physical site management of a multi-property residential portfolio. This role requires a strong leader who can act as management's representative in dealings with various property owners.
Key Responsibilities
• Develop and maintain budgets for properties, ensuring they operate within set budgets and reporting monthly variances and narratives.
• Monitor delinquencies and rental rates to ensure maximum revenue based on market and property type.
• Hire, train, motivate, and supervise on-site management staff to achieve operational goals.
• Provide comprehensive feedback to non-performing employees and facilitate disciplinary procedures if necessary.
• Conduct on-going training with management staff and evaluate staffing needs, hiring, and terminating staff as needed.
• Advertise, interview, and complete new hire packets for all open positions within the region.
• Inspect properties for safety hazards quarterly to prevent injury to residents, employees, and guests.
Administrative Responsibilities
• Ensure lease files are complete and completion of leases is executed properly.
• Work closely with compliance to ensure site managers are in compliance with program types for properties managed.
• Review and approve payables over $500 and Security Deposit Accounting.
• Attend scheduled management meetings with the President of the company and annual REAC, LHC, RD inspections.
Resident Relations
• Maintain a positive customer service attitude and periodic inspection of make-ready units to determine condition units are delivered to tenants.
• Manage all calls from Property Managers or staff regarding after-hours emergencies, maintenance calls, and tenant complaints.
• Provide owners with updates on these calls in an appropriate manner and attend resident functions annually.
Reporting
• Provide monthly updates including budget variances, staffing needs, upcoming inspections, and any other topics involving property-specific issues.
• Provide weekly updates on occupancy, delinquency, and make-ready progress and respond to emails as quickly as possible.
Qualifications
• 5 years of experience in on-site property management, 3 as a property manager.
• Background in supervision and successful track record of accomplishments.
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