Client Engagement Specialist
2 weeks ago
ROLE DESCRIPTION:
Ironwatch Security is on the lookout for a detail-oriented and proactive individual to manage administrative responsibilities and assist our insurance professionals in attracting and retaining clients.
As a Client Engagement Specialist within our agency, your meticulous nature, commitment to customer satisfaction, and sales-oriented mindset will prepare you for this dynamic role.
Your efforts as a driven expert who excels in a high-energy environment will create opportunities for career advancement and increased earnings.
We are eager to welcome your enthusiasm and marketing insights into our team as we strive for collective success.RESPONSIBILITIES:
Build and maintain customer relationships, ensuring timely follow-ups as necessary.
Deliver prompt, precise, and courteous customer service. This may involve addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
Implement a customer-centric, needs-based evaluation approach to inform clients about available insurance solutions.
Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
QUALIFICATIONS:
Strong dedication to customer service excellence
Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
Ability to obtain Property and Casualty License
Ability to obtain a Life/Health License
Capability to meet mutually established marketing objectives
Interest in promoting products and services tailored to customer requirements
BENEFITS:
Base salary with commission/bonus opportunities
Paid time off (including vacation and personal/sick days)
Health insurance benefits
Profit-sharing options
Potential for growth and advancement within our organization
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