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Bilingual Client Onboarding Specialist
2 months ago
ADP está buscando un Especialista en Onboarding de Clientes.
- ¿Estás listo para unirte a una empresa que ofrece oportunidades de crecimiento profesional a lo largo de tu trayectoria laboral?
- ¿Buscas un entorno inclusivo con una cultura de colaboración y pertenencia?
Si es así, esta podría ser una oportunidad para ti. Lee y decide por ti mismo.
Como Especialista en Onboarding, imagina ser parte del "comité de bienvenida para nuevos clientes"... pero con un giro especial. Cuando te unas a nuestro equipo de implementación, serás responsable de integrar nuevos clientes y hacer que se sientan cómodos utilizando nuestros productos y servicios. Te asegurarás de que nuestros productos y servicios no solo cumplan, sino que superen las expectativas de los clientes. Y no lo harás solo. Estamos contigo en cada paso del camino a través de nuestros programas de capacitación galardonados y directrices de servicio de clase mundial. Aquí, sentirás que estás haciendo un impacto y adquirirás el conocimiento y la experiencia para hacer crecer tu carrera en el proceso.
Un poco sobre ADP: Somos un líder global en tecnología de recursos humanos, ofreciendo la última tecnología en nómina, impuestos, recursos humanos, beneficios y mucho más, mejorada con inteligencia artificial y aprendizaje automático. Creemos que nuestra gente marca la diferencia en la creación de una cultura inclusiva y accesible que da la bienvenida a ideas, fomenta la innovación y valora la pertenencia. Hemos recibido reconocimiento como uno de los mejores lugares para trabajar a nivel mundial y hemos sido galardonados con muchos premios prestigiosos por diversidad, equidad e inclusión. Como parte de nuestro profundo compromiso con la DEI, nuestro CEO se ha unido a la coalición OneTen para crear un millón de empleos para estadounidenses negros en los próximos diez años.
¿Listo para hacer tu marca?
¿Qué harás? Responsabilidades
Lo que puedes esperar en un día típico:
Consultar con Clientes para Ofrecer una Solución Integral de ADP. Colaborarás con los clientes para comprender su negocio y necesidades relacionadas. Guiarás y dirigirás a los clientes hacia la mejor solución para sus requerimientos.
Implementar Tecnologías de ADP. Analizarás sistemas existentes, requisitos de interfaz y procesos comerciales. Incorporarás nuevos procesos, herramientas y enfoques al recomendar e implementar la solución de ADP.
Colaborar Internamente. Interactuarás y colaborarás con asociados de ADP en ventas y servicio al cliente. Intercambiarás información rutinaria con miembros del equipo de proyecto del cliente, incluyendo prioridades, plazos y problemas a medida que surjan.
Multitarea y Comunicación. Tu capacidad para trabajar en múltiples seguimientos/proyectos sensibles al tiempo al mismo tiempo es esencial para tener éxito en este rol. Puedes compartir información esencial de manera clara y concisa y te sientes cómodo y hábil en el uso de productos de Microsoft Office.
PARA TENER ÉXITO EN ESTE ROL: Calificaciones Requeridas
- Tienes al menos tres años de experiencia trabajando en un entorno de servicio al cliente, con al menos un año de experiencia en consultoría empresarial.
Un título universitario es excelente, pero no es obligatorio. Lo que es más importante es tener las habilidades para hacer el trabajo. Si no tienes un título universitario, otras experiencias aceptables podrían incluir:
- La experiencia mencionada anteriormente O
- Experiencia Militar. Reconocemos y apreciamos los talentos y experiencias únicos que los veteranos aportan. Valoramos la disciplina, el compromiso y las habilidades de resolución de problemas que desarrollaste y estamos emocionados de proporcionar un entorno donde puedas continuar haciendo un impacto significativo.
