Insurance Claims Examiner
2 weeks ago
We are seeking a highly skilled and experienced Insurance Claims Examiner to join our team at Slide. As a Claims Examiner, you will play a critical role in ensuring that our customers receive fair and timely claims settlements.
Key Responsibilities- Proactively communicate with customers throughout the claims process to provide high-quality customer service.
- Research and analyze policy language and state laws to determine coverage and extent of company exposure or liability.
- Examine and interpret policies, forms, and other records to determine coverage and extent of company exposure or liability.
- Apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
- Draft, approve, and adjust estimates of damage and loss amounts.
- Negotiate and settle claims in accordance with company best practices, guidelines, and industry standards.
- Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
- Model ethical behavior and execute job responsibilities in accordance with company core values, ethics, and information protection policies.
- Document all relevant information in the electronic claims management system.
- Contribute to business production goals and objectives.
- Establish timely and appropriate claim reserves in accordance with claim standards.
- Represent the company by executing a high level of service and maintaining professionalism.
- Bachelor's degree in a field with skills transferable to insurance.
- Active Florida 6-20 Resident All Lines Adjuster License.
- 3+ years of first-party property claims adjusting experience.
- 2+ years of experience working directly for a carrier.
- Working knowledge of Florida insurance laws and good faith claims handling experience.
- Technical savviness.
- Xactimate proficiency.
- Solid working proficiencies of business operations, procedures, and priorities.
- Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
- Industry designations or certifications.
- Excellent interpersonal and critical thinking skills.
- Data-driven, analytical approach.
- Working knowledge to interpret and apply laws, rules, regulations, policies, and procedures.
- Possesses strong customer service skills and can address customer escalations.
- Strong analytical, organizational, negotiation, and communication skills.
- Ability to work independently, multi-task, and adapt to frequent priority changes.
- Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
- Excellent writing skills.
Slide is a cutting-edge technology-enabled insurance company that is disrupting the industry. We are a Best Places to Work award-winning company that values innovation, purpose, and technology. We offer a fun and dynamic culture that is fueled by passion, purpose, and technology.
We have extensive and cost-effective benefits that cover you and your family from every angle, including physical, emotional, financial, social, and professional health. We also offer a Lifestyle Spending Account that allows you to spend on a wellness activity of your choice each month, funded by Slide.
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