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Insurance Claims Examiner

2 months ago

Tampa, Florida, United States Slide Full time
About the Role

We are seeking a highly skilled and experienced Insurance Claims Examiner to join our team at Slide. As a Claims Examiner, you will play a critical role in ensuring that our customers receive fair and timely settlements for their insurance claims.

Key Responsibilities
  • Proactively communicate with customers throughout the claims process to provide high-quality customer service and set accurate expectations.
  • Research and analyze policy language and state laws to determine coverage and extent of company exposure or liability.
  • Examine and interpret policies, forms, and other records to determine coverage and extent of company exposure or liability.
  • Apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
  • Draft, approve, and adjust estimates of damage and loss amounts.
  • Negotiate and settle claims in accordance with company best practices, guidelines, and industry standards.
  • Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
  • Model ethical behavior and execute job responsibilities in accordance with company core values, ethics, and information protection policies.
  • Document all relevant information in the electronic claims management system.
  • Contribute to business production goals and objectives.
  • Establish timely and appropriate claim reserves in accordance with claim standards.
  • Represent the company by executing a high level of service and maintaining professionalism.
Requirements
  • Bachelor's degree in a field with skills transferable to insurance.
  • Active Florida 6-20 Resident All Lines Adjuster License.
  • 3+ years of first-party property claims adjusting experience.
  • 2+ years of experience working directly for a carrier.
Preferred Qualifications
  • Working knowledge of Florida insurance laws and good faith claims handling experience.
  • Technical savviness.
  • Xactimate proficiency.
  • Solid working proficiencies of business operations, procedures, and priorities.
  • Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
  • Industry designations or certifications.
  • Excellent interpersonal and critical thinking skills.
  • Data-driven, analytical approach.
  • Working knowledge to interpret and apply laws, rules, regulations, policies, and procedures.
  • Possesses strong customer service skills and can address customer escalations.
  • Strong analytical, organizational, negotiation, and communication skills.
  • Ability to work independently, multi-task, and adapt to frequent priority changes.
  • Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
  • Excellent writing skills.
About Slide

Slide is a cutting-edge technology-enabled insurance company that is disrupting the industry. We are a Best Places to Work award-winning company that values innovation, purpose, and technology. We offer a fun and dynamic culture that is fueled by passion and a desire to make a difference.

We have extensive and cost-effective benefits that cover you and your family from every angle, including physical, emotional, financial, social, and professional health. We also offer a Lifestyle Spending Account that allows you to spend on a wellness activity of your choice each month, funded by Slide.

We are proud to be a 2023 and 2024 Best Place to Work and a 2024 Top Workplace, as recognized by the Tampa Bay Business Journal and the Tampa Bay Times, respectively.