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Sales Center Director

2 months ago

Charlotte, North Carolina, United States Baker Distributing Full time
Job Title: Sales Center Manager

Job Summary:

The Sales Center Manager is responsible for overseeing the sales and operations of one of our established wholesale HVAC distributorships. This role requires a strong leader who can manage daily operations, drive sales and profitability, and ensure maximum efficiency in the sales center.

Key Responsibilities:

  • Represent Baker Distributing as a leader in the industry, ensuring maximum sales and profitability.
  • Determine and monitor inventory stock levels, managing merchandising of the sales showroom.
  • Manage inventory to ensure proper turns and minimum loss throughout the year.
  • Stay up-to-date on technical developments and changes in product lines, monitoring competitive threats and discussing proper response and reaction with the Regional Manager.
  • Responsible for the Center's P&L.
  • Responsible for recruiting, hiring, training, and leading a diverse workforce.
  • Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales, and Inside Sales personnel.
  • Interact with customers, outside salespeople, and vendors.
  • Conduct oneself professionally and courteously in all aspects of interaction with contractors, customers, and employees.
  • Coordinate Center training and Company/Center events.
  • Perform other duties as assigned.

Qualifications:

  • High School Diploma or GED or equivalent years of experience in a similar field.
  • Minimum 2-4 years operational experience within the HVAC industry and product lines associated with HVAC, preferably in the operations of a wholesale HVAC equipment supply house.
  • Proficiency in air conditioning, heating, and ventilation equipment at a wholesale distribution level.
  • Proven success in sales, operations, purchasing, and inventory management.
  • Proven success in managing and mentoring other employees while establishing the Center's business goals.
  • Strong interpersonal skills, including sales, problem-solving, and customer service.
  • Ability to read and interpret P&L statements.
  • Capable of working in a fast-paced environment with skills to multi-task on various levels.
  • Must possess the attitude of wanting to learn, teach, and lead.
  • Mechanical or Technical background.
  • Proficient in Microsoft Office products.
  • Bachelor's degree in business or related field preferred.
  • Must possess and maintain a current, valid Driver's License.

Skills:

  • Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
  • Ability to read and interpret P&L statements.
  • Capable of working in a fast-paced environment with skills to multi-task on different levels.
  • Ability to give quality presentations.
  • Ability to work independently but meet assigned goals and objectives in designated time frames.
  • Must possess the attitude of wanting to learn, teach, and lead.
  • Strong estimating and negotiation skills.
  • Excellent customer service mindset with the ability to develop long-term relationships.
  • Excellent analytical aptitude with a proven ability to analyze/interpret data such as sales and market data.
  • Strong and creative problem-solving skills.
  • Ability to work independently and in a team environment.
  • Proactively seeks continuous process and service improvements.
  • Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.

Licensing and Certifications:

  • Valid driver license.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Must be able to frequently lift to 50 pounds.
  • The employee frequently is required to stand, sit, or walk, climb, kneel, crouch, or crawl.
  • Ability to use a computer keyboard, computer monitor, and telephone for prolonged periods.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The employee may use equipment such as forklifts, pallet jacks, and other warehouse equipment.
  • Must be able to utilize heavy machinery.

Supervisory:

  • This role provides direct supervision to Counter Sales, Driver Warehouse, and other Sales Center personnel.