Sales Center Director
1 month ago
Job Summary
The Sales Center Manager is responsible for leading the sales and operations team at Gemaire Distributors, LLC. This role requires a strong leader who can manage sales, customer experience, productivity, and profitability through effective team leadership.
Key Responsibilities
- Represent Gemaire as a leader in the industry, ensuring maximum sales and profitability.
- Monitor inventory stock levels and merchandising of the showroom.
- Manage inventory to minimize loss throughout the year.
- Recruit, hire, train, and develop new associates in compliance with labor laws and company policy.
- Manage the workforce, including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales, and Sales personnel.
- Promote safety awareness, ensuring associates employ safe practices at all times.
- Effectively manage the branch P&L.
- Hold self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
- Analyze and measure business trends, working with local sales personnel and regional leadership to develop strategies for increased store traffic.
- Conduct oneself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors, and employees.
- Coordinate sales center training and company/center events.
- Perform other duties as assigned.
Qualifications
- Proven leadership, coaching/mentoring, and team-oriented mindset, along with effective delegation of duties.
- 2-4 years of operational experience in the retail or wholesale industry.
- Demonstrated ability to grow sales in a retail environment.
- Experience analyzing and using customer, market, or competitor data to make informed decisions.
- Ability to build and maintain positive relationships with customers, vendors, and employees.
- Experience leading a team of employees towards achieving company goals.
- Computer literacy with proficiency in MS Office applications.
- Capable of working in a fast-paced environment with the ability to multi-task on different levels.
Preferred Qualifications
- Experience within the HVAC industry with proficiency in air conditioning, heating, and ventilation equipment at the distribution level.
- Experience working with contractors.
- Prior leadership roles with P&L responsibility.
- Proven success in sales, operations, purchasing, and warehouse/inventory management.
- Mechanical or technical background.
Education/Experience
Minimum High School or GED
Preferred 4-Year / Bachelor's degree
Years of Experience
2 Years operational experience with retail or wholesale industry.
And here is what you will need to be successful:
Objective
Looking for a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and is accountable for sales, customer experience, productivity, and profitability through effective team leadership.
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