Main Bank Cashier

2 weeks ago

Biloxi, Mississippi, United States Caesars Entertainment Full time
Main Bank Cashier Job Summary

We are seeking a highly skilled and detail-oriented Main Bank Cashier to join our team at Caesars Entertainment. As a Main Bank Cashier, you will be responsible for handling large amounts of cash and cash equivalents with the highest degree of integrity and honesty.

Key Responsibilities:

* Furnish or accept cash, coin, or gaming chips from various departments in exchange for gaming instruments.
* Provide prompt, friendly, and professional service to all departments.
* Verify and take into casino accountability tokes (tips) for Valet, Slots, Table Games, Sports Book, and Cage.
* Record and maintain all paperwork for activity and transactions on the main bank reconciliation on a shift-by-shift basis.
* Process and reconcile guest deposits and withdrawals, marker issuance, marker redemptions, hold items, casino paid ins, casino paid outs, sports book banks, slot wallets, and cashier banks.
* Process and reconcile drops for all venues in the casino and upload the drops into the FIS central count room website.
* Pay out cash or checks for jackpots when required.
* Answer the telephone in a professional manner and assist guests with questions regarding credit and/or marker and deposit status, check cashing, and Caesars Rewards.
* Monitor, fill, and replace cassettes, replace BVs, and reconcile ticket redemption kiosks ensuring terminals are in working order at all times.
* Escalate non-repairable issues to the NRT help desk ensuring a technician will be sent out for service.
* Resolve guest disputes at the ticket redemption terminals.
* Replace sports betting kiosk BVs at designated times, reconcile, and record funds removed from the pulled BVs.
* Prepare funds needed for special events pay outs in advance of event times.
* Prepare and print out daily reports to be forwarded to income control.
* Perform cash handling tasks and maintain records of all transactions per gaming guidelines, internal controls, and department policies and procedures.
* Uphold an environment of teamwork by helping fellow team members with essential functions.
* Learn and maintain knowledge of all aspects of the Title 31 program including but not limited to BSA, AML, KYC, and Verbal address verification procedures.
* Act in the absence of the shift supervisor to verify cash payouts, marker payments, and in the signing of documents for the cage cashiers.
* Responsible for checking the accuracy of all gaming and non-gaming documents that are sent to the audit department with shift paperwork.
* Maintain a clean and organized work area.
* Keep supplies needed to perform daily duties stocked for incoming shifts.
* Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.

Qualifications:

* Previous experience handling large amounts of cash for at least one year required.
* Previous data entry and Microsoft Excel experience required.
* At least six months of previous main bank or one year of casino cashiering experience preferred.
* Must be comfortable handling large volumes of cash and cash equivalent funds with the highest degree of integrity and honesty.
* Must pass a drug test.
* Must have excellent mathematical abilities.
* Must be organized, efficient, and detail-oriented.
* Must display excellent problem-solving and communication skills.
* Must be at least 21 years of age.
* Maintain knowledge of current property events, promotions, and attractions.
* Must be able to work independently, with little supervision.
* Must be eligible to obtain and maintain required gaming permit.
* Comfortable working in a fast-paced, dynamic environment.
* Ability to work effectively in a team setting and independently.
* Must present a well-groomed appearance.
* Must adhere to uniform/appearance requirements.
* Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.
* Able to accept direction of Senior Leadership.

Physical, Mental & Environmental Demands:

* Able to read, write, and speak English sufficiently to perform job.
* Available to work any shift, holidays, and weekends.
* Responds to visual and aural cues.
* Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, coin sorter, coin roller, currency counter, and optical scanner.
* Must be able to multitask and work during stressful situations.
* Able to tolerate a loud and noisy environment.
* Able to stand and walk for extended periods.
* Able to sit, stoop, kneel, reach, bend, twist, and grip items.
* Able to lift and carry up to 30 pounds.

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