Main Banker

The Main Banker plays a critical role in maintaining the integrity and accuracy of all funds located or accounted for in the main bank inventories and work area. This includes handling high volumes of cash, gaming chips, coin, gaming tickets, physical checks, electronic cash advance and debit slips, counter checks, and customer deposits.

• Furnish or accept cash, coin, or gaming chips from various departments, including Cage Cashiers, Special Events, Slots, Hotel, Spa, Gift Shop, F&B venues, Sports Book, and Table games.
• Provide prompt, friendly, and professional service to all departments, ensuring accurate and efficient transactions.
• Verify and take into casino accountability tokes (tips) for Valet, Slots, Table Games, Sports Book, and Cage.
• Record and maintain all paperwork for activity and transactions on the main bank reconciliation on a shift-by-shift basis.
• Process and reconcile guest deposits and withdrawals, marker issuance, marker redemptions, hold items, casino paid ins, casino paid outs, sports book banks, slot wallets, and cashier banks.
• Process and reconcile drops for all venues in the casino and upload the drops into the FIS central count room website.
• Pay out cash or checks for jackpots when required.
• Answer the telephone in a professional manner and assist guests with questions regarding credit and/or marker and deposit status, check cashing, and Caesars Rewards.
• Monitor, fill, and replace cassettes, replace BVs, and reconcile ticket redemption kiosks, ensuring terminals are in working order at all times.
• Resolve guest disputes at the ticket redemption terminals.
• Replace sports betting kiosk BVs at designated times, reconcile, and record funds removed from the pulled BVs.
• Prepare funds needed for special events pay outs in advance of event times.
• Prepare and print out daily reports to be forwarded to income control.
• Perform cash handling tasks and maintain records of all transactions per gaming guidelines, internal controls, and department policies and procedures.
• Uphold an environment of teamwork by helping fellow team members with essential functions.
• Learns and maintains knowledge of all aspects of the Title 31 program, including BSA, AML, KYC, and Verbal address verification procedures.
• Acts in the absence of the shift supervisor to verify cash payouts, marker payments, and in the signing of documents for the cage cashiers.
• Responsible for checking the accuracy of all gaming and non-gaming documents that are sent to the audit department with shift paperwork.
• Maintains a clean and organized work area.
• Keeps supplies needed to perform daily duties stocked for incoming shifts.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Enforces Project 21 policy and procedures by monitoring the area for underage gamblers.
• Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
• Suggests products, services, and experiences to guests.

• Previous experience handling large amounts of cash for at least one year required.
• Previous data entry and Microsoft Excel experience required.
• At least six months of previous main bank or one year of casino cashiering experience preferred.
• Must be comfortable handling large volumes of cash and cash equivalent funds with the highest degree of integrity and honesty.
• Must pass a drug test.
• Must have excellent mathematical abilities.
• Must be organized, efficient, and detail-oriented.
• Must display excellent problem-solving and communication skills.
• Must be at least 21 years of age.
• Maintain knowledge of current property events, promotions, and attractions.
• Must be able to work independently, with little supervision.
• Must be eligible to obtain and maintain required gaming permit.
• Comfortable working in a fast-paced, dynamic environment.
• Ability to work effectively in a team setting and independently.
• Must present a well-groomed appearance.
• Must adhere to uniform/appearance requirements.
• Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.
• Able to accept direction of Senior Leadership.