Cashier/Host

2 weeks ago


Biloxi, Mississippi, United States IP Casino Resort Spa Full time

Job Summary

We are seeking a skilled Cashier/Host to join our team at IP Casino Resort Spa. As a Cashier/Host, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless dining experience.

Key Responsibilities

  • Greets and escorts guests to their table, ensuring a warm and welcoming atmosphere.
  • Accepts payments from restaurant guests using a computerized cash register and maintains an accurate bank.
  • Circulates through the restaurant, coordinating activities of service personnel to provide fast and courteous service to customers.
  • Assigns bus person and food server breaks, ensuring efficient service.
  • Inspects and monitors the cleanliness of the room and compliance with safety and health code regulations.
  • Resolves customer complaints, referring to the restaurant manager as needed.
  • Maintains records of the number of guests served during the shift, employee absences, or problems with equipment or food service.
  • Operates a computerized cash register to itemize and process guest checks in accordance with established procedures.

Requirements

  • Previous experience as a cashier/host is preferred.
  • Excellent customer service skills are essential.
  • Basic math skills are required.
  • Ability to stand and/or walk for extended periods during a shift.
  • Ability to obtain/maintain any necessary licenses and/or certifications.

What We Offer

IP Casino Resort Spa is an Equal Opportunity Employer and offers a competitive salary and benefits package to our team members.


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