Cashier

2 weeks ago

Biloxi, Mississippi, United States Treasure Bay LLC Full time
Job Summary

As a Cashier at Treasure Bay LLC, you will be responsible for completing transactions for customers within the specified approval guidelines. You will demonstrate courtesy and friendliness at all times, providing excellent customer service to our valued patrons.

Key Responsibilities
  • Complete transactions for customers within the specified approval guidelines.
  • Provide credit customers with markers and assist new customers in establishing new credit accounts.
  • Evidences all funds received or paid out with a negotiable instrument or internal document.
  • Process cash-out transactions using personal checks, credit cards, or money transfers for all customers according to the guidelines set forth by Mississippi Gaming, Treasure Bay, and any applicable outside service provider.
  • Serve as a source of operational funds and as a facility for disposition of excess funds for operational departments.
  • Serve as a redemption area for customers' unused gaming chips, and vouchers/tickets.
  • Provide proper security and accountability of company funds.
  • Encourage customers to apply cash-outs to outstanding accounts, or refer to questionable cash-outs to supervisor.
  • Handle customer complaints; refer to procedure for detailed handling.
  • Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms, and general casino information.
  • Enroll new members in the Player's Club marketing database/ issuing cards.
  • Reset Player PIN
Requirements
  • Fills/Credit Slips (if applicable).
  • Cashier Paid In/Out Slip.
  • Cashier Count Sheet(s).
  • Bank count sheet (if applicable).
  • Key Control Log (if applicable).
  • Void Fill/Credit slip(s) (if applicable).
  • Bank reconciliation sheet (if applicable).
  • Soft Count Buy Sheet (if applicable).
  • Even Exchange forms.
  • Manual Marker Log and manual Customer Deposit.
  • Customer Deposit.
  • Foreign Currency Exchange Form.
  • Cage Transaction Slip and higher authority (if applicable).
  • Guest comps

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