Customer Engagement Specialist

2 weeks ago


West Mifflin, Pennsylvania, United States The Starter Group Inc Full time
Job Overview

Immediate Hire - Full Time or Part Time - Hybrid - Entry Level

We are seeking enthusiastic and driven individuals to become part of our expanding organization.

The Starter Group Inc is a prominent player in the evolving telecommunications and energy sectors in Pennsylvania. We are consistently introducing innovative digital and event solutions to the marketplace.

Important: THIS POSITION REQUIRES A HYBRID WORK MODEL, combining remote work via Zoom and on-site responsibilities at our retail locations.

CANDIDATE MUST BE ABLE TO WORK BOTH REMOTE AND ON-SITE.

KEY RESPONSIBILITIES FOR A CUSTOMER ENGAGEMENT SPECIALIST:


• Assist clients with inquiries regarding our offerings and services.


• Customer service representatives must maintain thorough knowledge of company products to deliver effective service.


• Represent our organization professionally while engaging with business clients.


• Collaborate with our business clients one-on-one and in-person to discuss our current offerings.


• Employ creative problem-solving to address customer challenges and requirements.


• Ensure a pleasant and enjoyable customer experience.

QUALIFICATIONS:


• Previous experience in customer service is advantageous.


• We are open to providing training.


• Ability to thrive in a fast-paced environment.


• Willingness to learn and develop new skills.


• Strong communication abilities.


• A positive and proactive attitude.

YOU ARE:

Genuinely enthusiastic about assisting customers.

Patient, empathetic, and capable of communicating passionately.

The Starter Group Inc is an Equal Opportunity Employer.

Company Overview

At the request of our esteemed energy-related services client, The Starter Group was established in Pittsburgh, PA. We are a dynamic marketing and sales firm dedicated to bridging the gap between clients and consumers.


The Starter Group's core competencies lie in communication and leadership development.


What is the work environment like at The Starter Group Inc? Our company culture is engaging, dynamic, and productive. We believe that the workplace should be a place you look forward to visiting. Our team embodies a "success is our common duty" mentality, and we believe that our mission-driven, high-energy atmosphere distinguishes us from competitors in the industry.


What makes The Starter Group Inc unique? Our mentality and drive set us apart. We understand that to be the best, we must continuously raise the bar after achieving our previous goals. When one target is reached, it is our responsibility to set a new one. With a no-excuses mindset and positive energy, we consistently strive for excellence and results.



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