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Client Relations Specialist

2 months ago

West Mifflin, Pennsylvania, United States Corporate Air LLC Full time
Job Overview

As a Customer Service Representative at Corporate Air LLC, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include:

Key Responsibilities
  • Conducting thorough needs assessments to recommend suitable products and services for each client.
  • Building strong relationships with customers through a friendly and approachable demeanor.
  • Overseeing pricing strategies and managing daily financial transactions.
  • Providing detailed management reports on a regular basis.
  • Upholding a professional appearance to reflect the company's positive image and brand identity.
  • Engaging in ongoing training and professional development to enhance your skills.
  • Collaborating effectively with the customer service sales team to foster a supportive work environment.
  • Staying informed about the latest products and services available to customers.
  • Accurately documenting customer information, sales orders, and other relevant data.
Qualifications
  • Preferred: Associate or bachelor's degree or equivalent experience.
  • Minimum of 2 years of experience in customer service or sales/marketing.
  • Ability to work collaboratively with team members.
  • Excellent verbal communication skills.
  • Comfortable interacting with a diverse range of customers.
  • Self-sufficient with the ability to make decisions independently.
  • Strong organizational skills and attention to detail.
  • Familiarity with customer service best practices and a commitment to continuous learning.
  • Ability to thrive in a fast-paced environment.

This is a full-time position requiring availability on weekends.