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Customer Service Representative

2 months ago


Hagerstown, Maryland, United States WLR Automotive Group Inc Full time
Job Description

We're seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Cashier/Courtesy Attendant at WLR Automotive Group Inc.

About the Role:

  • Provide exceptional customer service and ensure a positive experience for our customers.
  • Process payments through our point-of-sale system and maintain a clean and organized workspace.
  • Perform daily cleaning and administrative duties as needed, including loading cars onto the conveyor belt and maintaining the lot.
  • Follow all company safety policies and procedures to ensure a safe working environment.

Key Responsibilities:

  • Greet customers and provide a warm welcome to our express car wash.
  • Process payments and handle customer transactions efficiently and accurately.
  • Perform daily cleaning and maintenance tasks, including emptying trash and vacuums, and power washing the tunnel.
  • Load cars onto the conveyor belt and ensure a smooth and efficient car wash experience.

Requirements:

  • Strong customer service skills and ability to work in a fast-paced environment.
  • Ability to work weekends and maintain a flexible schedule.
  • Willingness to work outside in various weather conditions.
  • Physical demands: Ability to sit, stand, walk, reach, bend, pull, and lift 50 pounds.

What We Offer:

  • Competitive hourly rate and generous sales commission.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.
  • Health, dental, and vision insurance, as well as life insurance and disability benefits.
  • A 401(k) matching program and opportunities for tuition reimbursement.