Intake Services Coordinator

4 weeks ago


Baltimore, Maryland, United States International Rescue Committee Full time

Job Title: Intake Services Coordinator

Job Summary:
International Rescue Committee is seeking a highly skilled Intake Services Coordinator to lead intake services for new and returning clients. The successful candidate will oversee eligibility screenings, maintain knowledge of IRC programs, and refer clients to appropriate services. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:
Conduct eligibility screenings for walk-in clients
Maintain up-to-date knowledge of IRC programs and community resources
Refer eligible clients to appropriate services
Develop and maintain effective data tracking systems
Supervise a team of staff and volunteers

Requirements:
Undergraduate degree in a field in the humanities, social sciences, or social work
Minimum of 2-3 years of full-time relevant work experience
Experience in case management or legal services preferred
Knowledge of public benefits and community resources for humanitarian immigrant clients

What We Offer:
Competitive salary and benefits package
Opportunity to work with a leading humanitarian organization
Collaborative and dynamic work environment



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