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Program Management Leader

2 months ago

Seattle, Washington, United States Starbucks Full time
Program Management Leader

At Starbucks, we're committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities.

Key Responsibilities:
  • Oversee programs ranging from analytics, insights, and compliance to business process development and rhythm of the business support all in support of the repair and maintenance business at Starbucks.
  • Develop and manage a suite of robust tools used to manage the business, is responsible for documenting, memorializing, and communicating changes to business process and supports a fleet of U.S. repair service providers in the spend management and financial accounting space.
  • Communicate learnings and insights of trends impacting the business to teams, project managers and leaders.
  • Create structure and presentations for assigned work streams with minimal oversight.
  • Contribute to facilities team discussions to ensure that strategy materials well represent the business needs.
  • Develop robust and detailed work plans for key projects.
  • Manage workload and progress to ensure cross-functional teams deliver high quality work on time.
  • Lead projects and develop presentations that represent the strategy of the facilities support team.
Requirements:
  • 8 years of experience in the application of industry-based project management methodologies and tools.
  • 8 years of experience managing complex large-scale business or information technology projects.
  • 8 years of experience building and mentoring teams including PMs and senior PMs.
  • 6 years of experience mentoring other project managers in program and project management.
  • 8 years of general business experience in large, matrixed organizations.
  • 4-year degree preferred.
  • Prefer previous experience in project management within a retail/QSR environment.
  • Previous experience managing programs within facilities project management supporting large retail/restaurant environments preferred.

We offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners, including 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit https://www.starbucks.com/careers/benefits for details.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you have a disability and need assistance or an accommodation during the application process, please contact us at https://www.starbucks.com/careers/contact-us or via email at careers@starbucks.com.