Project Manager I

1 week ago

Seattle, Washington, United States Pacific Program Management Full time
Job Overview

Pacific Program Management is seeking a highly skilled Project Manager I to lead the coordination of activities for internal teams and vendor partners. This role requires exceptional customer service, teamwork, and attention to detail to ensure client satisfaction.

The successful candidate will have the ability to communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members, and vendor partners. They will lead a project team around a common set of goals, demonstrating strong leadership and initiative.

Key Responsibilities:

  • Manage and deliver on multiple simultaneous projects of mid to high complexity from inception to close out.
  • Supervise a team of 1-4 Assistant Program Managers and Project Coordinators.
  • Support project management leadership on high complexity projects.
  • Develop and manage scope, schedule, and budget for each project.
  • Manage all facets of project management, including design and test fit drawings, building and site requirements, schedule, procurement, quality & risk, vendor performance, and building launches.
  • Provide measurable and timely response to client inquiries, work requests, and concerns.
  • Communicate directly with clients to define project goals and provide reports on project status and variances.
  • Identify project resources from pre-qualified lists, conduct request for proposals, and complete bid analysis for approval.
  • Develop and lead a project team of key stakeholders, internal team members, and vendor partners to meet the deliverables of the project.
  • Demonstrate capability to read and understand project documents, including agreements, contracts, drawings, client work requests, vendor proposals, electrical, data management documents, and building infrastructure documents.
  • Conduct onsite field audits before, during, and after completion of project.
  • Develop and maintain complete knowledge of vendor processes, deliverables, service, and material capabilities.
  • Oversee project administrative processes and maintain accurate project documentation files in a timely manner.
  • Facilitate project meetings and ensure that all meetings are accurately documented, and meeting minutes are distributed.
  • Assess, manage, and report out on project risks, issues, and resolutions to project management leadership and other necessary partners.
  • Demonstrate ability to effectively manage high-sensitivity customers, vendors, and situations at the project (tactical) level. Escalate to project management leadership or appropriate parties for program (strategic) level situations.
  • Demonstrate initiative and act on program-level needs as they arise or escalate to leadership as needed.
  • Actively support the internal team that focuses on business development.
  • Participate/support vendor meetings (move, launch, furniture vendor meetings, etc.).
  • Lead external and internal cross-trainings with vendor-partners as assigned by project management leadership.
  • Contribute to process initiatives, and coordinate efforts and assistance on implementation.
  • Manage all internal administrative tasks (Timesheets, PTO, Expense reporting, etc.).
  • Perform core management/leadership responsibilities to direct reports (1:1 meetings, performance reviews, career conversations, onboarding, assigning work, etc.).
  • Establish a working relationship with business line space program manager.

Qualifications:

  • Bachelor's degree (BA/BS/BEng/BArch) preferred.
  • Minimum 5-7 years of related experience in project management and/or real estate and facilities management.
  • Proficiency with MS Office Suite (Outlook, Excel, OneNote), and other data management software.
  • Strong verbal and written communication skills; role requires daily communication with client and team members.
  • Must be able to inspect design plans and documents for accuracy.
  • Must be able to exchange accurate information at various levels, demonstrating the ability to build consensus for decision-making.
  • Maintains a courteous and professional manner, works well in a team environment.

Physical Requirements:

  • Must be able to move within and between client buildings more than 50% of the day.
  • Must be available evenings and weekends depending on project deadlines.
  • The person in this role needs to be able to occasionally lift up to 25 pounds.
  • Able to travel as needed for individual projects within North America.

Pacific Program Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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