**Director of Supply Chain Management**, **Program Management Executive**

1 week ago

Seymour Connecticut, United States Supply Chain Management Consulting, LLC Full time
Job Summary

We are seeking a highly skilled and experienced **Executive Director of Supply Chain Operations** to lead our customer-facing teams and drive sales growth, reduce costs, and improve lead-time, quality, and schedule.

Key Responsibilities
  • Manage a team of program managers to achieve financial, operational, and commercial performance goals, while ensuring customer satisfaction and continued business.
  • Develop and implement processes to ensure customer satisfaction index goals are being achieved, using data from various metrics such as quality, customer satisfaction, on-time delivery, and inventory levels.
  • Lead program managers in the coordination of organic business/revenue growth through direct selling techniques and collaboration with sales and marketing strategies.
  • Manage program managers in the understanding, negotiation, and administration of quotations, customer purchase orders, and contracts.
  • Develop and implement control systems and reports to measure progress, identify potential problems, and ensure the meeting of company's contractual commitments.
Additional Responsibilities
  • Manage program managers to identify and drive resolution of issues, including those outside of established programs of work.
  • Lead quality assurance reviews to identify operational activities, deliverables, and actions that warrant improvement.
  • Coordinate and attend critical operational meetings, including shortage and production meetings.
  • Perform timely reconciliation of customer/program liabilities and maintain a 12-month rolling forecast with the customer.
Expected Competencies
  • Take Initiative: Recognize opportunities, act independently, and demonstrate an ability to move ideas and initiatives forward.
  • Improve Process (Lean): Continuously learn, monitor, and improve all aspects of a process and its outcome.
  • Foster Teamwork: Create a cohesive work environment where a common goal is achieved through cooperation and mutual respect.
  • Drive for Results: Identify opportunities to improve systems and performance, and take necessary steps to implement changes.
  • Communication: Demonstrate effective interpersonal communication skills and present a compelling case for ideas and initiatives.
  • Adaptability and Flexibility: Adjust and reprioritize in a quickly changing work environment while remaining productive and positive.
  • Manage Execution: Ability to source, strategize, develop, implement, manage, and follow-up on key projects.
  • Decision Making: Demonstrate ethically based business judgment and problem-solving skills, bringing problems with solutions.
  • Satisfy Customer: Consistently focus on customer satisfaction and foster advancement in service for both external and internal customers.
Requirements
  • 10+ years of combined experience in business management, engineering, operations, and/or procurement.
  • Bachelor's degree in a related field.
  • Fundamental understanding of contract manufacturing or electronic manufacturing services.
  • Fluent in the functionality of enterprise material planning systems, preferably InforLN.
  • Experienced user of Microsoft Office Suite.
  • Knowledgeable in the use of configuration management systems.
  • Fluent in interpretation of multi-level bill of materials and technical drawings.
  • Knowledgeable in GAAP (Generally Accepted Accounting Principles).
  • Strong written and verbal communication skills.
Certification/License
  • CPIM or PMP certification a plus, however not required.
Progression Milestones

Promotable to Executive Vice President, Customer Success.

VP of Customer Success must meet or exceed objectives defined in their annual personal development plan to be eligible for promotion.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
Salary Range

$180K-$200K

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