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Lead Program Coordinator
2 months ago
Overview:
The Lead Program Coordinator's role necessitates the utilization of extensive expertise in professional standards, methodologies, and precedents related to the oversight of a client account or program within a contract manufacturing framework, while persistently seeking avenues to minimize expenses and enhance lead-time, quality, and scheduling.
KEY RESPONSIBILITIES:
Accountable for the financial, operational, and commercial outcomes of designated clients and programs, adhering to budgetary constraints, established industry benchmarks, and mutually defined business objectives between Supply Chain Management Consulting, LLC and its clients.
Act as an internal advocate for the client, conveying requirements and expectations to internal teams, including senior management, in a timely and effective manner to guarantee client satisfaction.
Ensures that client satisfaction metrics are met by leveraging data from various indicators such as Quality, On-time Delivery, Engineering Change Order management, inventory levels, etc., to assess performance.
Leads the coordination of organic business growth through the implementation of direct sales strategies as outlined by the sales and marketing teams.
Establishes key milestones and monitors adherence to program master plans and timelines.
Develops control mechanisms and reports that accurately track progress, identify potential issues in a timely manner for corrective action, and ensure fulfillment of the company's contractual obligations.
Influences and oversees the performance of program functional task elements such as procurement, engineering, manufacturing, quality assurance, logistics, and administrative functions.
Manages the identification of risks that may affect program delivery and drives them to resolution through appropriate delegation, personal accountability, and escalation.
Oversees the alignment between Master Production Schedules and Sales Order loads to prevent discrepancies that could lead to material overages or shortages.
Conducts quality assurance reviews that identify operational activities, deliverables, and actions requiring improvement; tracks follow-ups with relevant functional departments (engineering, quality, operations, etc.).
Performs timely reconciliation of client/program liabilities (tooling, Non-Recurring Engineering, Purchase Price Variance, etc.) against sales orders.
Maintains a rolling forecast with the client to support internal forecasting requirements.
Provides recommendations for long lead-time purchases and accurately accounts for all material transactions in the ERP system from Procurement and Sourcing for client presentation.
Owns the preparation and presentation of materials for quarterly business reviews with the client, which will include key metric data, review of all material dispositions, cost variances, and understanding client requirements for additional services.
Initiates internal actions for launching quotations with Sourcing and Engineering, ensuring timely delivery to meet client requests and the company's commitments.
Generates and updates production schedules that include: client, assembly number, assembly revision, expected shipping quantity, pricing, and agreed-upon shipping dates from manufacturing to ensure client expectations are clear and to inform production of finalized commitments.
Verifies that test equipment or other tooling is ordered or in place to prevent production delays and notifies clients of any necessary replacement tooling. Manages all Engineering Change Orders and temporary deviations with assistance from staff for timing and cost implications. Coordinates delivery and cost impact changes and communicates these to the client and relevant functional areas as needed.
Supervises Program Managers in executing daily tasks when necessary and acts as a backup during approved absences.
Qualifications:
To successfully perform this role, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Fundamental understanding of Contract Manufacturing or Electronic Manufacturing Services.
Proficient in the functionality of Enterprise Material Planning Systems; preferably BaaN.
Experienced user of Microsoft Office Suite (Word, Excel, PowerPoint, Project).
Knowledgeable in the use of Configuration Management Systems.
Fluent in interpreting multi-level bills of materials and technical drawings.
Strong written and verbal communication skills.
Knowledgeable in GAAP (Generally Accepted Accounting Principles).
Education and/or Experience:
8+ years of combined experience in Business Management, Engineering, Operations, and/or Procurement.
Certification/License required:
CPIM or PMP certification is a plus, but not mandatory.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Salary $85K-$113 yearly.
