Culinary Operations Manager

2 weeks ago

New York, New York, United States HYATT Hotels Full time
Overview:
At Hyatt, we recognize that our guests choose us for our dedicated and attentive staff who are committed to delivering efficient service and memorable experiences. Hyatt is a venue where high standards are not only met but surpassed. It is a realm of exceptional rewards, where talent paves the way for thrilling opportunities in the hospitality sector. Here, career paths are as limitless as your creativity. Discover your opportunity to excel in our welcoming, respectful, and inclusive environment.

Our Hyatt Culture embodies our mission, values, and objectives through: Innovation, Respect, Service Orientation, and Inclusion. Innovation reflects Hyatt's forward-thinking approach as we explore new avenues to advance in the hospitality field. Respect highlights the camaraderie and team spirit that inspire our associates. Service Orientation emphasizes our commitment to providing genuine hospitality consistently. Inclusion signifies that diversity is fundamental to our identity and representation.

The primary objective of the Culinary Operations Manager is to collaborate closely with and, in the absence of the Executive Chef, oversee and enhance the culinary operations. The ideal candidate will achieve this by supervising the daily activities of the culinary department, offering support and guidance to the culinary team, ultimately ensuring a positive experience for our guests.

Responsibilities include:
  • Assist senior management by developing and taking on key leadership responsibilities
  • Act as a liaison between all culinary division departments and other hotel divisions
  • Oversee the performance of departmental Sous Chefs and provide guidance on food preparation and cooking techniques
  • Create and implement innovative menu items that align with Hyatt's brand standards
  • Plan, coordinate, and execute special events and holiday celebrations
  • Manage hourly kitchen staff through scheduling, payroll, training, coaching, evaluations, and recruitment
  • Lead and mentor the team to achieve outstanding guest service and employee satisfaction outcomes
  • Monitor food production, ordering, costs, and quality to ensure financial performance and control
  • Ensure the safety and sanitation of all kitchen facilities and equipment
  • Organize and conduct departmental meetings, training sessions, and goal-setting activities
Qualifications:
  • Comprehensive knowledge and skills in all kitchen operations
  • Strong leadership, communication, organizational, and interpersonal skills
  • Experience in training, financial oversight, and customer service
  • Proficient in general computer skills
  • A genuine desire to exceed guest expectations in a dynamic customer service environment
  • Ability to produce consistent results in a timely manner
  • Culinary education and/or relevant on-the-job training and hotel culinary experience
  • Geographic and schedule flexibility preferred
Hyatt is committed to nurturing Executive Sous Chefs to advance into the Executive Chef role through comprehensive training in Banquets, Restaurants, and Garde Manger. Executive Sous Chefs report directly to the Executive Chef.

Hyatt Hotels & Resorts is dedicated to promoting from within. Start your journey today as a Culinary Operations Manager and aspire to become an Executive Chef in the future. A significant percentage of management positions are filled by internal candidates, reflecting our commitment to career development.

Hyatt associates thrive in an environment that demands excellence while offering substantial rewards. Hyatt provides unparalleled opportunities in the culinary field. Whether you seek career advancement, job enrichment, or a supportive workplace, if you are ready for this challenge, we are prepared for you.

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