Desktop Support Analyst
6 hours ago
What are the top personality traits or skills sets that make a contractor successful at the TSC:
- Windows Microsoft application experience
- Troubleshooting IT related issues (preferably with call center experience)
- iOS (iPhone, iPad) application support and troubleshooting
- Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device
- Driven to help and support clients with outstanding customer service.
- Ability to meet attendance expectations.
Minimum Qualifications:
- High School Diploma or equivalent
- 1 year of IT service/help desk operations experience
Desired Qualifications:
- Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience.
- 1 year of general customer service experience in retail, or call center sales or service role
- IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation.
The hourly rate for this position $21.00 per hour.
Compensation:
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
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