Technical Support Specialist
5 days ago
We are seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance to internal team members and contractors, troubleshooting hardware and software issues, and implementing new technologies.
Key Responsibilities:- Triage support requests, assign, and escalate as needed.
- Install, configure, and troubleshoot desktop/laptop systems and workstations.
- Diagnose and resolve technical hardware and software issues.
- Provide technical assistance to users on hardware and software applications.
- Analyze and resolve complex issues or escalate as needed.
- Manage multiple requests and meet service level agreements.
- 3-6 years of service desk experience, customer service experience.
- 1-2 years of leadership roles or project management.
- Strong knowledge of telephony phone systems (Avaya, Contractual, Digium, Cisco, etc.).
- In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
- Desktop/Laptop hardware experience in both PC and Mac environments.
- Superior customer service skills.
- Good verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Must be a team player.
- Must be able to lift 50 pounds.
- BA or BS degree preferred but not required.
- A+ certification a plus.
- Microsoft certifications a plus.
- Google certification a plus.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
2 weeks ago
Sacramento, California, United States Red Oak Technologies Full time**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Key Responsibilities:• Provide technical support to clients on-site,...
-
Technical Support Specialist
4 weeks ago
Sacramento, California, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will play a critical role in providing technical assistance and support to our clients, ensuring that their computer systems and software are running smoothly and efficiently.Key...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Gainwell Technologies Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Smart IMS Full timeJob Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Smart IMS Full timeJob Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...
-
Technical Support Specialist
2 weeks ago
Sacramento, California, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesInstall and configure new IT...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, resolving system problems, and performing routine maintenance activities.Key ResponsibilitiesInstall and configure new IT...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Red Oak Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As an onsite support technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support to clients on Mac OS and iOS devicesWork closely with clients to understand their...
-
Technical Support Specialist
4 weeks ago
Sacramento, California, United States Gainwell Technologies Full timeAbout the RoleThis is an exciting opportunity to join Gainwell Technologies as a Technical Support Specialist. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their systems and equipment are running smoothly and efficiently.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
4 weeks ago
Sacramento, California, United States AMISEQ Full timeJob DescriptionJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at AMISEQ. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for desktop and mobile computing...
-
Technical Support Specialist
2 weeks ago
Sacramento, California, United States sacitcentral Full timeJob Title: Technical Support SpecialistAs a key member of our Technical Assistance Center (TAC) Team, you will play a vital role in providing exceptional technical support to our employees. Your expertise in troubleshooting and resolving technical issues will make a significant impact on our team's success.Responsibilities:Provide timely and effective...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States sacitcentral Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at sacitcentral. As a key member of our Technical Assistance Center (TAC) Team, you will be responsible for providing timely resolution of technical issues and escalating complex problems to our IT technical staff.Key ResponsibilitiesProvide technical assistance to...
-
Technical Support Specialist
1 week ago
West Sacramento, California, United States Holt of California Full timeJob Title: Technical Support SpecialistHolt of California is a leading Caterpillar dealer, and we're seeking a skilled Technical Support Specialist to join our team. As a key member of our Power Systems Division, you'll provide technical support and expertise to our customers and internal teams.Key Responsibilities:Evaluate and resolve technical issues...
-
Technical Support Specialist
2 weeks ago
Sacramento, California, United States Smart IMS Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. The successful candidate will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information technology equipment...
-
Technical Support Specialist
2 days ago
Sacramento, California, United States Smart IMS Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. As a key member of our support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information...
-
Technical Support Specialist III
4 weeks ago
Sacramento, California, United States Hard Rock Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist III to join our team at Hard Rock. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our audio-visual systems.Key ResponsibilitiesTroubleshoot technical issues related to audio, video, and lighting systems.Assist in the setup and...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Smart IMS Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Smart IMS. As a key member of our support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information technology equipment...
-
Technical Support Specialist
6 days ago
West Sacramento, California, United States Holt of California Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Holt of California. As a key member of our Power Systems Division, you will provide technical assistance and support to our customers and internal teams.Key ResponsibilitiesEvaluate and address technical information, ensuring accurate and timely resolution of...
-
Technical Support Specialist
1 month ago
West Sacramento, California, United States Holt of California Full timeJob OverviewHolt of California, a distinguished member of the Caterpillar dealer network, specializes in the sale, service, and rental of a diverse range of machinery, including both large and small construction equipment, forklifts, and power generation systems.LOCATION: West Sacramento, CAPOSITION SUMMARYThe Technical Support Specialist will provide...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Gal Manufacturing, a Vantage Elevation Company Full timeAbout the RoleWe are seeking a highly skilled Technical Support Agent to join our Elevator Controls team at Vantage Elevation. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their elevator control systems are functioning optimally.Key ResponsibilitiesWork directly with customers to...