Onsite Desktop Support Specialist

2 weeks ago


Sacramento, California, United States Insight Global Full time
Job Title: Onsite Support Technician

Insight Global is seeking an experienced Onsite Desktop Support Technician to join our team in Sacramento, CA.

Job Summary:

We are looking for a skilled and reliable Onsite Desktop Support Technician to provide technical support to our clients in Sacramento, CA. The successful candidate will be responsible for troubleshooting and resolving hardware and software issues, as well as providing conference room setups, password resets, and Office 365 support.

Responsibilities:
  • Provide technical support to clients in Sacramento, CA, including troubleshooting and resolving hardware and software issues.
  • Set up and configure conference rooms, including audio-visual equipment and software.
  • Reset passwords and provide access to clients as needed.
  • Provide Office 365 support, including email, calendar, and document management.
  • Work independently and as part of a team to resolve technical issues and meet client needs.
Requirements:
  • 5 years of experience in Windows Desktop Support.
  • Proficiency in Engineering applications such as Bentley, Autodesk, or ESRI.
  • Proficiency in ServiceNow ticketing system.
  • Bachelor's Degree in IT, Computer Science, or related field.
  • Active Directory experience.
  • Office 365 experience.
  • Ability to communicate clearly, both orally and written.
  • Must have a car and driver's license to drive to and from various sites when needed.
Preferred Qualifications:
  • Crestron experience.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.

com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

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Proficiency with Engineering applications such as Bentley, Autodesk or ESRI
Proficiency with ServiceNow ticketing system
Bachelor's Degree in IT, Computer Science or related field
5 years of Windows Desktop Support experience
Experience supporting both hardware and software issues
Active Directory experience
Office 365 Experience

AV Experience:
Crestron preferred

Ability to communicate clearly, both orally and written
Must have a car and driver's license to drive to and from various sites when needed



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