Software Support Specialist

2 weeks ago

Jefferson City, United States Computer Service Professionals Full time

LOCATION: Jefferson City, Missouri Office DEPARTMENT: Software Support REPORTS TO: Director of Software Support STATUS: Full Time JOB SUMMARY Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and problem resolution. Be the face of our company and provide a professional and exceptional experience to our customers. Function in a team environment to ensure the goals of our company are obtained. Some travel required during new implementations. JOB RESPONSIBILITIES Participate as a member of the help desk, working directly with remote customers on software support issues. Investigate, gather information, and resolve issues for customers. Work with team members from other product groups and 3^rd^ party vendors when necessary for implementations and issue resolution. Always maintain privacy of customer information and data security. Configure, install, train, and document products and services delivered to customers. Demonstrate a working knowledge of Windows desktops and general information technology and networking concepts. Update help desk knowledgebase and user documentation as needed. Travel to bank sites for installations and training. Keep up to date with enhancements and issues to ensure proper information is being provided to customers. Maintain a positive, professional attitude toward customers and co-workers. Inform key management personnel of any customer or project concerns. Be a team player and assist in roles where you are needed. Self-motivation, initiative, and problem solving skills are crucial to excel. Dependability and accountability to ensure tasks and projects are completed timely and accurately. Ability to express ideas clearly in both written and oral communications. JOB REQUIREMENTS Associate degree or equivalent combination of experience or training. Banking experience preferred but not required. Available to travel on an as needed basis to perform job duties. BENEFITS We reward our employees with first rate compensation and benefits package that includes: Paid vacation Paid holidays Paid sick/personal leave Basic life and long-term disability insurances Medical Dental Vision Voluntary life insurance 401 (k) company-match savings plan Mail Resume and letter of Interest to: Human Resources (CSPI) Computer Service Professionals, Inc. 805 W. Stadium Blvd. Jefferson City, MO 65109 Or email psmith@cspiinc.com

  • Software Support Specialist

    2 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Job Responsibilities:Investigate and resolve...

  • Software Support Specialist

    2 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Key Responsibilities:Investigate and resolve...

  • Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for the installation and support of software products and services for the banking industry nationwide.Key Responsibilities:Participate in the help desk,...

  • Software Support Specialist

    3 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Key Responsibilities:Provide technical support...

  • Software Support Specialist

    3 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Software Support Specialist **Job Summary** We are seeking a highly skilled Software Support Specialist to join our team at Computer Service Professionals, Inc. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services. **Key Responsibilities** *...

  • Software Support Specialist

    3 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job SummaryAs a Software Support Specialist at Computer Service Professionals, you will play a critical role in ensuring the smooth operation of our software products and services for the banking industry nationwide.Key ResponsibilitiesProvide primary customer contact in a help desk environment for product implementation, support, and problem...

  • Software Support Specialist

    2 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job SummaryAs a Software Support Specialist at Computer Service Professionals, you will be responsible for the installation and support of software products and services for the banking industry nationwide. You will function as a primary customer contact in a help desk environment, providing exceptional support and resolving issues in a timely manner.Key...

  • Software Support Specialist

    1 week ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job SummaryAs a Software Support Specialist at Computer Service Professionals, you will be responsible for the installation and support of software products and services for the banking industry nationwide.Key ResponsibilitiesParticipate in a help desk environment, working directly with remote customers on software support issues.Investigate, gather...

  • Software Support Specialist

    2 weeks ago

    Jefferson City, United States Computer Service Professionals Full time

    Software Support Specialist - Banking LOCATION: Jefferson City, Missouri (On-Site) Position (Full-Time) Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and...

  • Computer Software Support Specialist

    1 week ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Computer Software Support Specialist, BankingComputer Software Support Specialist - Banking (Senior Level) is a key role in our organization, responsible for the installation and support of software products and services for the banking industry nationwide.Key Responsibilities:Participate as a member of the help desk, working directly with remote...

  • Software Support Specialist

    4 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Inc Full time

    Job Description**Job Summary:**We are seeking a highly skilled Software Support Specialist to join our team at Computer Service Professionals Inc. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers in the banking industry nationwide.Key Responsibilities:Provide technical support to...

  • Software Support Specialist

    2 weeks ago

    Jefferson City, United States Computer Service Professionals Full time

    Software Support Specialist - Banking LOCATION: Jefferson City, Missouri (On-Site) Position (Full-Time) Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and...

  • Software Support Specialist

    2 months ago

    Jefferson City, United States Computer Service Professionals Full time

    Software Support Specialist - Banking LOCATION: Jefferson City, Missouri (On-Site) Position (Full-Time) Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and...

  • Software Support Professional

    6 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Job Responsibilities:Provide technical support...

  • Computer Software Support Specialist

    7 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Computer Software Support Specialist - BankingComputer Service Professionals, Inc. is seeking a highly skilled Computer Software Support Specialist to join our team in the banking industry. As a key member of our support team, you will be responsible for the installation and support of software products and services nationwide.Key...

  • Computer Software Support Specialist, Banking

    2 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Computer Software Support Specialist, BankingComputer Service Professionals, Inc. is seeking a highly skilled Computer Software Support Specialist to join our team in the banking industry. As a key member of our support team, you will be responsible for the installation and support of software products and services nationwide.Key...

  • Computer Software Support Specialist, Banking

    3 days ago

    Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Computer Software Support Specialist, BankingComputer Software Support Specialist - Banking (Senior Level) Responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and problem resolution....

  • Computer Software Support Specialist

    2 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Inc Full time

    Job OverviewWe are seeking a highly skilled Computer Software Support Specialist to join our team at Computer Service Professionals Inc.The successful candidate will be responsible for the installation and support of software products and services for the banking industry nationwide.Key ResponsibilitiesParticipate in a help desk environment, working directly...

  • Computer Software Support Specialist

    2 weeks ago

    Jefferson City, Missouri, United States Computer Service Professionals Inc Full time

    Job OverviewWe are seeking a highly skilled Computer Software Support Specialist - Banking to join our team at Computer Service Professionals Inc. As a key member of our support team, you will be responsible for providing exceptional support to our banking clients nationwide.Key ResponsibilitiesInstall and support software products and services for the...

  • Computer Software Support Specialist, Banking

    2 weeks ago

    Jefferson City, United States Computer Service Professionals Full time

    Computer Software Support Specialist - Banking (Senior Level) Responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and problem resolution. Be the face of our company and provide a professional...