IT Support specialist

4 weeks ago

Irvine, United States Belcan Full time

IT Support specialist Job Number: 351285 Category: Help Desk / Support Description: Job Title: IT Support specialist Pay Rate: $30 / hr Location: Irvine, CA Area Code: 949, 714 ZIP Code: 92618 Start Date: Right Away Keywords: #ITSupportJobs #HelpDeskSupport #ITJobs Benefits: Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision 401k On the job training / cross-training Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional. Scheduled performance reviews Referral program Responsibilities: Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs, modifies, and makes minor repairs to personal computer hardware and software systems Provides technical assistance and training to system users. Education and Experience: Trade school course completion, AA, or equivalent external training in computer repair (i.e. Microsoft Systems Certification) 4+ years of directly related experience A+ Certification in personal computer maintenance and repair with continuing practical knowledge in the repair field OR Bachelor's degree in related field (Computer Science, Mathematics, Engineering, Quantitative Methods, etc.) and no prior directly related experience. Skills and Knowledge: Knowledge and understanding of personal computer operations, diagnosis, and repairs including networks (local and wide area), office application software packages, email, and PC operating systems. Problem recognition, research, isolation, and resolution of personal computer hardware and software concerns. Ability to implement and effectively apply continuous improvement methods. Ability to adapt procedures, techniques, and/or processes to meet special needs. Ability to work on assignments that are complex where considerable judgement and initiative is required in resolving problems and making recommendations. Multitasking, prioritization, impact analysis, and recognition of skill levels required to complete the assignments. Ability to determine methods and procedures on new assignments and provide guidance to other non-exempt or hourly personnel. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to respond to inquiries and to effectively communicate and present information. If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com EOE/F/M/Disability/Veterans Puesto: Especialista en soporte de TI Salario: $30/hora Ubicación: Irvine, CA Código de área: 949, 714 Código postal: 92618 Fecha de inicio: Inmediata Palabras clave: #ITSupportJobs #HelpDeskSupport #ITJobs Beneficios: Beneficios médicos/de salud con múltiples opciones de planes, cuentas de gastos flexibles, atención dental y de la vista 401k Capacitación en el trabajo/capacitación cruzada Seguro de vida, seguro por discapacidad y seguro de vida voluntario para miembros de la familia disponibles. Seguro por accidente y enfermedad grave opcional. Evaluaciones de desempeño programadas Programa de referencias Responsabilidades: Brinda soporte técnico para aumentar la eficiencia del sistema y del usuario de la computadora. Investiga y resuelve los requisitos de soporte del usuario de la computadora respondiendo preguntas sobre hardware y software. * Instala, modifica y realiza reparaciones menores en sistemas de hardware y software de computadoras personales Brinda asistencia técnica y capacitación a los usuarios del sistema. Educación y experiencia: Finalización de un curso de una escuela de oficios, AA o capacitación externa equivalente en reparación de computadoras (es decir, Certificación de sistemas de Microsoft) Más de 4 años de experiencia directamente relacionada Certificación A+ en mantenimiento y reparación de computadoras personales con conocimiento práctico continuo en el campo de la reparación O Licenciatura en un campo relacionado (Ciencias de la computación, Matemáticas, Ingeniería, Métodos cuantitativos, etc.) y sin experiencia previa directamente relacionada. Habilidades y conocimientos: Conocimiento y comprensión de las operaciones, el diagnóstico y las reparaciones de computadoras personales, incluidas las redes (locales y de área amplia), los paquetes de software de aplicaciones de oficina, el correo electrónico y los sistemas operativos de PC. Reconocimiento, investigación, aislamiento y resolución de problemas de hardware y software de computadoras personales. Capacidad para implementar y aplicar eficazmente métodos de mejora continua. Capacidad para adaptar procedimientos, técnicas y/o procesos para satisfacer necesidades especiales. Capacidad para trabajar en tareas complejas que requieran un criterio e iniciativa considerables para resolver problemas y hacer recomendaciones. Capacidad para realizar múltiples tareas, priorizar, analizar el impacto y reconocer los niveles de habilidad necesarios para completar las tareas. Capacidad para determinar métodos y procedimientos en nuevas tareas y brindar orientación a otro personal no exento o por horas. Capacidad para definir problemas, recopilar datos, establecer hechos y sacar conclusiones válidas. Capacidad para responder a consultas y comunicarse y presentar información de manera eficaz. Si está interesado en este puesto, presente su solicitud a través del enlace "Postularse ahora" que se proporciona. Nuestro objetivo primordial es brindar soluciones de dotación de personal de calidad que ayuden a las personas, las organizaciones y las comunidades a tener éxito. Belcan es un proveedor líder de personal calificado para muchas de las empresas más respetadas del mundo. Ofrecemos excelentes oportunidades para contratos, empleos temporales, empleos temporales con opción a contratación y empleos directos. Somos el empleador elegido por miles de personas en todo el mundo. Para obtener más información, visite nuestro sitio web en Belcan.com EOE/F/M/Disability/Veterans Location: Irvine , CA Minimum Experience (yrs): Required Education: Not Specified Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num=351285) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. *Logged in members may also add jobs to their job cart

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