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Service Warranty Administrator
3 months ago
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receive authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with the repair order number, date of replacement, and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with the cashier and telephone duties as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
- Other tasks as assigned.
BENEFITS:
Competitive compensation
Medical/Dental/Vision/Life
401K with company match
Vacation
Sick Days
Employee discounts
Drug-Free work environment
EOE
The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealership groups in Texas and has also been a proud recipient of the Houston Chronicle's Top 100 Workplaces for 9 years
