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Housing Stabilization Specialist

2 months ago

Brooklyn, United States HELP USA Full time
Program: Genesis Homes Supportive Housing | 330 Hinsdale Street, Brooklyn, NY 11207

What You'll Do

As Housing Stabilization Specialist for one of our Supportive Housing Programs, you'll be responsible for care coordination and housing stability services for about 25 clients and their households. You'll maintain client records to meet funder and regulatory requirements, assist clients with housing stability services, coordinate rental assistance and subsidy programs, provide financial and budgeting education, conduct regular home visits, obtain and/or maintain entitlements, provide educational and employment assistance, and make referrals as needed.

Your responsibilities will include:
  • Conducting client intakes, obtaining documentation to verify clients' eligibility, and coordinating with shelter and housing staff to ensure clients' enrollment is successful.
  • Helping clients develop housing retention plans and providing housing retention counseling that includes all aspects of housing financial well-being, such as understanding credit, budgeting, and savings, as well as specific actions to avoid rental delinquency and resulting evictions.
  • Maintaining documentation of client progress in case records in compliance with all contractual and regulatory standards.
  • Mediating between clients and property management to address any repairs, rental arrears, or other delinquency that could lead to eviction.
  • Assisting clients in the completion and submission of applications for Supportive Housing programs, HPD and HDC lotteries, NYCHA, and other low income/affordable housing programs.
  • Building and sustaining relationships with key staff of local housing and social services organizations and other key community institutions to help programmatic supportive housing and retention efforts.
  • Serving as liaison and staff lead for any ACS and APS cases, Fair Hearings, child related matters, and housing court.
  • Educating and assisting clients on eligibility for Medicaid, Medicare, public assistance, SSI and other benefits.
  • Helping clients with resume writing and job leads and making referrals to employment, job readiness, vocational, and training programs when appropriate.
  • Staying up to date with supportive housing trends, with special focus on eviction prevention and affordable housing, as well as developments related to welfare reform, public assistance, SSI, and other entitlements, substance abuse, and criminal justice.
  • Participating in the organization and delivery of special events, including Client Advisory Board and program meetings to help and encourage clients to play an active role in the supportive housing program.
You're a great fit for this role if you have:
  • Bachelor's degree or equivalent experience and skills.
  • At least one year of relevant experience in a social services setting that deals with homelessness and mental health including experience in housing placement, stabilization, and/or retention services, with three years of experience preferred.
  • Experience with providing services to people experiencing homelessness and the ability to successfully achieve permanent housing and self-sufficiency goals.
  • Experience with and a basic understanding of chronic homelessness, harm reduction and Housing First model.
  • SOAR (SSI/SSDI Outreach, Access, and Recovery) certification preferred, but can be earned within three months of employment.
  • Knowledge of community services, rental assistance, conflict and resolution, and strengths-based care.
  • Strong oral, written, and negotiation skills and experience with providing client advocacy and mediation.
  • Excellent organizational and documentations skills to enable management of multiple priorities in a time-sensitive manner.
  • Ability to work in a fast-paced and demanding environment.
  • Ability to take the initiative, be dependable and resourceful, and pay keen attention to detail.
  • Knowledge and understanding of team concepts preferred.
  • Computer literacy, particularly with Microsoft Office applications.
  • PART-TIME EMPLOYEE (20 hours per week)
We Have GREAT BENEFITS
  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More
Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.

Other details
  • Pay Type Hourly
  • Min Hiring Rate $21.00
  • Max Hiring Rate $22.00
  • Required Education Bachelor's Degree


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