Patient Engagement and Prevention Specialist
1 week ago
Housing Works is seeking a highly motivated and compassionate Patient Engagement and Prevention Specialist to join our Health Services division.
About the RoleThis is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need accommodations of any kind for religious or disability reasons, including accommodations related to this job requirement, please contact Human Resources.
Key Responsibilities- Collaborate with the PCMH care team to coordinate and support PEP, PrEP, and Hepatitis C patients through the screening, assessment, care planning, and treatment processes.
- Administer internal Hep C, PEP, and PrEP programs, ensuring seamless client navigation through all next steps.
- Develop and implement culturally competent education on HIV prevention, Hepatitis C, and related available social services.
- Perform assessments, including sexual history, mental health, substance abuse, and social determinants of health, and refer clients to appropriate supportive services.
- Develop care plans to support treatment adherence and address social determinants of health.
- Perform HIV, Hep C, and STI rapid testing, deliver results with sensitivity, and ensure clients move seamlessly through all next steps.
- Collaborate with other departments to provide prevention education, encourage adherence to treatment, and complete referrals for other services.
- Schedule case conferences, coordinating with medical and case management staff.
- Perform outreach in the form of appointment reminders, no-show follow-up calls, and prescription updates.
- Assist clients in obtaining insurance or overcoming insurance barriers to accessing medications.
- Complete applications and collect and submit documentation as needed for medication Patient Assistance Programs and prior authorizations.
- Work with pharmacy staff to coordinate delivery of prescriptions/refills.
- Adhere to privacy and information security requirements (HIPAA) and other regulations.
- Use culturally competent, sex-positive, non-stigmatizing language to discuss client history and care needs.
- Bachelor's degree in a health field or equivalent in experience preferred.
- We offer three comprehensive healthcare plans to choose from, with Housing Works covering most of the plan and you paying a portion based on your salary.
- Staff begins accruing PTO immediately, with a total of up to 30 days earned in the first year.
- We offer an educational benefit, including tuition loan reimbursement, tuition costs, and text books.
Housing Works was founded in 1990 with a long-term commitment to AIDS advocacy. We established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Our services include Health Home care management, behavioral health, and syringe exchange programs.
We are an equal employment opportunity employer, committed to providing a diverse and inclusive work environment. We comply with applicable state and local laws governing nondiscrimination in employment and do not request prior salary information during the hiring process.
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